The hotel industry has integrated technology into its operations for approximately 40-50 years. However, they implemented various technological advancements based on their specific requirements at varying times. Let's take the Hotel Property Management System (PMS) example here. Hotels started using this tool to automate their basic front desk and housekeeping operations in the 70s or 80s. But then look at how it has evolved. The Hotel PMS is now on the cloud, has become easy to use, and has several features to help hotels with 360-degree operations. It has become comprehensive, all-in-one to automate processes across departments. However, the Hotel PMS serves a greater purpose than just managing daily tasks. It is now essential for modern hotels as it drives revenue and growth.
How?
Let's find out.
By saving costs
I am sure you know this. When adopting a Cloud Hotel PMS, you don't have to spend more on the license fee, AMC fee, software upgrade fee etc, and setting up costly servers. You can opt for the Cloud Hotel on subscription-based pricing. With all these, you will reduce your software ownership costs, adding to your revenue.
By enhancing the guest experience
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Denne historien er fra July 2023-utgaven av Hotelier India.
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