The ardent hotelier
Hotelier India|August 2022
Puneet Dhawan, Senior Vice President of Operations - India & South Asia, Accor, avers that hospitality is a people's business; whether it is about guests or colleagues, making them count will be what success means
BINDU GOPAL RAO
The ardent hotelier

Puneet Dhawan, Sr. Vice President of Operations - India & South Asia, Accor, is a hotelier who believes that it is essential to stay patient and explore various aspects of running a hotel and the only limiting factor is your imagination. He hopes that people who aspire to be hoteliers never lose sight of the fact that a lot of hard work goes into making things successful in this business.

LOOKING BACK

For someone who started his hospitality career in 1994 with Mandarin Oriental after graduating from the University of Massachusetts, he joined Accor in 1998 as Director of Food and Beverage of Century Wanchai, now Novotel Century Hong Kong. Post that, he had successful stints in Singapore, Vietnam, Australia, and UAE and proverbially has not looked back and admits his thirst for new adventures continues. "I can still remember my first day at Accor. It doesn't feel like two decades ago, and when I look back, the years are filled with memories and milestones that have shaped me into the professional I am today. Twenty years in retrospect feels like a combination of opportunity and good luck, fresh starts, and reversals. My career represents years of learning, paying attention to the best in class across industries, learning from peers, and constantly remaining humble while trying to do things differently and exploring new approaches. My focus has been on recruiting the best team and ensuring that they work in a motivating environment, with guests' being paramount."

POST-COVID VIBES

Denne historien er fra August 2022-utgaven av Hotelier India.

Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.

Denne historien er fra August 2022-utgaven av Hotelier India.

Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.

FLERE HISTORIER FRA HOTELIER INDIASe alt
Toxicity Derailing You?
Hotelier India

Toxicity Derailing You?

A young lady employee in Pune apparently died due to work stress. This elicited a severe backlash. Platforms are abuzz with the urban educated venting about exploitative practices, dealing with stress and a toxic work culture. Looking at this trending topic from a different angle.

time-read
3 mins  |
October 2024
The Future of Dining
Hotelier India

The Future of Dining

Here's how to position your restaurant for long-term success.

time-read
4 mins  |
October 2024
From Smart Showers to Self-Cleaning Toilets
Hotelier India

From Smart Showers to Self-Cleaning Toilets

Innovations in hotel bath fittings are here to Stay...

time-read
4 mins  |
October 2024
A Winning Affair
Hotelier India

A Winning Affair

The Hotelier India GM Summit & ESG Awards 2024 (Northern Region) was an evening to remember.

time-read
2 mins  |
October 2024
The Celebrity Chef Connection
Hotelier India

The Celebrity Chef Connection

Hotels are shaking and stirring up their food and beverage offerings by having celebrity chefs showcase their repertoire to serve guests new experiences.

time-read
4 mins  |
October 2024
Sleep Like A Baby
Hotelier India

Sleep Like A Baby

As sleep tourism gains ground, the hospitality industry is all set to ensure that guests can make the most of the movement.

time-read
6 mins  |
October 2024
Cyber Security in Hospitality
Hotelier India

Cyber Security in Hospitality

Here's how to protect your guests from digital intruders.

time-read
3 mins  |
October 2024
Untouched Trails
Hotelier India

Untouched Trails

Rahul Uppal and Manoj Sihag, Directors, Echor Hotels Pvt Ltd, share their passion for creating travel experiences in offbeat destinations...

time-read
3 mins  |
October 2024
From Maldives to India
Hotelier India

From Maldives to India

Stéphane Laguette, Chief Commercial Officer, Atmosphere Core, on his company's next big move: India.

time-read
6 mins  |
October 2024
"Fostering meaningful relationships is crucial"
Hotelier India

"Fostering meaningful relationships is crucial"

General Manager, Conrad Bengaluru, Digvijay Singh on his management mantras, challenges as a hotel GM, advice to aspiring GMs and more...

time-read
3 mins  |
October 2024