The year 2024 is upon us, and as 2023 draws to a close, there is plenty to ponder in terms of what has come our way this year in the technology and telecom sectors and what we have missed out on. One thing that most industry experts agree upon is that the upcoming year should be one of India's biggest years in tech. For instance, Anku Jain, Managing Director, Mediatek India, believes that India will "make its indelible mark on the global 6G ecosystem...bolstering networking, connectivity and communication (in) businesses."
Not to forget, though, are conversations around the entire artificial intelligence (AI) industry. Anil Chawla, Managing Director of Customer Engagement Solutions, Verint India anticipates that Aldriven personalisation and advanced analytics will play a pivotal role in redefining customer experiences. "These technologies will empower businesses to anticipate customer needs, deliver hyper-personalized interactions, and create immersive, seamless experiences across channels," he says.
Al, in no uncertain terms, was the biggest conversation driver across the industry through 2023 and it is expected to remain so next year as well. Going ahead in 2024, it is expected to become more ubiquitous, all-encompassing, affordable, proliferated, and perhaps even more controversial. These controversies could arise in the way AI gets regulated globally, as well as in how companies and engineers manage to tackle biases in AI algorithms.
Denne historien er fra December,2023-utgaven av Voice and Data.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent ? Logg på
Denne historien er fra December,2023-utgaven av Voice and Data.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent? Logg på
Businesses in a quandary as India battles mobile spam
TRAI's new SMS regulations target spam but could disrupt legitimate business communications, while OTT platforms like WhatsApp remain difficult to regulate
Coca-Cola cloud brings a golden harvest for Infosys
Infosys is set to significantly benefit from Coca-Cola and Microsoft's cloud alliance, highlighting India's pivotal role in enabling digital transformation worldwide
India's cosmic odyssey: Reaching for the Moon and beyond
India's space ambitions extend beyond Chandrayaan-3, with plans for lunar sample returns, a national space station, and cutting-edge launch vehicles
SMEs scale new heights with cloud
Cloud technology empowers Indian SMEs in BFSI with scalability, innovation, and security, enabling them to compete with larger firms and drive growth
Not a chip off the same block
eSIMs are reshaping connectivity with seamless switching, enhanced security, and loT integration while navigating challenges in adoption and regulation
Powering 'Tech Olympics' in Paris
How the Paris 2024 Olympics redefined global sports, blending Al, 5G, and digital twins to set new standards and pave the way for the future of sporting events
"5G has consistently influenced complementary technologies"
With over 34 years of experience in the IT services industry, Dinesh Rao currently serves as the Executive Vice President and Co-Head - Delivery at Infosys.
"AI applications and hybrid work models are drivers of SASE adoption"
With extensive experience in leading product management for Secure Access Service Edge (SASE), Software-Defined Wide Area Network (SDWAN), and Security Service Edge (SSE) solutions across various enterprises, Andrew Winney currently serves as the General Manager and Global Head of SASE Business at Tata Communications.
TELECOM'S GREEN SIGNAL FOR GROWTH
As technology leads India's sustainable transition, innovations like 5G and green energy are paving the way for inclusive growth and environmental stewardship
The BIG Leap
As Indian enterprises embrace 5G, they are driving innovation, unlocking new possibilities, and paving the way for the next industrial revolution