It is never easy for a Baby Boomer to talk to someone Gen Alpha. There is so much new slang. A completely new set of glasses (tinted with psychedelic colours and lined with Al) for looking at the world. A really strange
vocabulary. And the clothes. That is another topic for another day altogether.
Relevance is tough. Connection is slippery. And yet, it's a table where conversation 'has' to happen. There is no postponing it. Not when OTT, 5G, 6G, AI, Softwareeverything and hyper-personalisation are shaking up so much on the table of communications. And definitely not when profitability, ARPUs, margins, and revenue streams are drying up at such a rapid and irreversible pace.
Is it time to rethink telco models?
THE B.C TO A.D MOMENT
With low ARPUS and outdated business models, especially in the B2B space, a lot can be changed, says Dr Roslyn Layton, Executive Vice President of Strand Consult, in a candid and well-argued way. "More so when we look at how telcos have been unfairly restrained from using advertising-based services and twosided business models that the tech league has been leveraging. The internet has changed since 1995, but broadband access models have not. It is, surely, time for new business models." The conventional model of Communications Service Providers (CSPs) of providing connectivity solutions is not yielding sufficient outcomes for their target priorities of generating revenue, excelling in customer experience and improving operating margins, concurs Amol Vishwanath Nerlekar, Principal Analyst at Gartner.
Denne historien er fra July 2024-utgaven av Voice and Data.
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Denne historien er fra July 2024-utgaven av Voice and Data.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent? Logg på
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BRIDGING THE DIGITAL DIVIDE WITH SKYWARD SOLUTIONS
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"Our NVS business witnessed a remarkable growth of 41%"
In 2023, the company's network video surveillance business grew 41% compared to 2022 and has attracted clients across IT, pharma, education, logistics, BFSI, automotive, and government verticals. Bhasker Chander Joshi, Assistant Director, Frontier Business Division (FBD), Canon India, is upbeat and ambitious about what the next page unfolds. Joshi manages the FBD operations, straddling areas like sales, marketing, operations, technical alliances, and P&L.
"Similar to roads, digital infrastructure must also be protected"
Dharmender Khajuria, Head - Network Partnerships, Bharti Airtel, brings over 24 years of experience in consumer durables and telecom, spanning diverse geographic and multicultural settings. His leadership roles have included COO positions in J&K, UP West, Uttarakhand, and CEO roles in Madhya Pradesh and Chhattisgarh. With extensive expertise in sales, distribution, marketing, and operations management, he has held full P&L responsibility. In this conversation with Shubhendu Parth, he discusses the challenges faced by telecom service providers in network expansion and fibreisation, the ROW issue, and ongoing efforts in collaboration and green initiatives. Excerpts:
