When the telephone came, globalisation began. When the Internet arrived, business models changed. When smartphones bloomed, every business became a digital business. Today, most businesses across sectors and industries have an app, a new customer platform, and a disrupted business model, thanks to extreme and irreversible digitalisation.
As we move ahead and embrace deeper imprints of 5G, the Internet of Things (IoT), metaverse, and Open RAN, there is a lot that will change for enterprises worldwide. A recent report by Research and Markets indicates that over 800 million people started using the Internet during the last six years. The report India Telecoms Industry Report - 2023-2028 estimates that another 200 million users will go online by 2028. If we turn to a recent Kearney survey in North America, 45% - 50% of consumers prefer digital service, while 40%-45% prefer physical stores. A similar survey by the consulting firm in 2022 found that digital channels comprise nearly 20% (or higher) share of the total sales volume in Europe and Asia.
Interestingly, in smaller markets, the share of digital channels is 30% or more for some operators.
As augured by STL Partners in its report Telecoms 2023, ten years down the line, telcos could find themselves growing into national or regional champions of connected technologies, working with enterprises and governments to help the world run better.
In a Nutshell
The emerging communication, connectivity and networking technologies would help enterprises get faster, better, leaner, and smarter. Here is what they should get ready to leverage.
Wi-Fi 6
5G in a stronger shape
Cloud model
Datafication
Edge Intelligence in many forms
Metaverse
AR, VR, and XR
ChatGPT
Denne historien er fra February 2023-utgaven av Voice and Data.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent ? Logg på
Denne historien er fra February 2023-utgaven av Voice and Data.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent? Logg på
Businesses in a quandary as India battles mobile spam
TRAI's new SMS regulations target spam but could disrupt legitimate business communications, while OTT platforms like WhatsApp remain difficult to regulate
Coca-Cola cloud brings a golden harvest for Infosys
Infosys is set to significantly benefit from Coca-Cola and Microsoft's cloud alliance, highlighting India's pivotal role in enabling digital transformation worldwide
India's cosmic odyssey: Reaching for the Moon and beyond
India's space ambitions extend beyond Chandrayaan-3, with plans for lunar sample returns, a national space station, and cutting-edge launch vehicles
SMEs scale new heights with cloud
Cloud technology empowers Indian SMEs in BFSI with scalability, innovation, and security, enabling them to compete with larger firms and drive growth
Not a chip off the same block
eSIMs are reshaping connectivity with seamless switching, enhanced security, and loT integration while navigating challenges in adoption and regulation
Powering 'Tech Olympics' in Paris
How the Paris 2024 Olympics redefined global sports, blending Al, 5G, and digital twins to set new standards and pave the way for the future of sporting events
"5G has consistently influenced complementary technologies"
With over 34 years of experience in the IT services industry, Dinesh Rao currently serves as the Executive Vice President and Co-Head - Delivery at Infosys.
"AI applications and hybrid work models are drivers of SASE adoption"
With extensive experience in leading product management for Secure Access Service Edge (SASE), Software-Defined Wide Area Network (SDWAN), and Security Service Edge (SSE) solutions across various enterprises, Andrew Winney currently serves as the General Manager and Global Head of SASE Business at Tata Communications.
TELECOM'S GREEN SIGNAL FOR GROWTH
As technology leads India's sustainable transition, innovations like 5G and green energy are paving the way for inclusive growth and environmental stewardship
The BIG Leap
As Indian enterprises embrace 5G, they are driving innovation, unlocking new possibilities, and paving the way for the next industrial revolution