Creating a culture of well-being in jewellery businesses
Indian Jeweller|April - May 2023
By adopting a more compassionate approach, jewellers can retain their valuable employees and promote overall wellness, finds out Priyanka Talreja Garegrat
Priyanka Talreja Garegrat
Creating a culture of well-being in jewellery businesses

In light of high employee turnover, it is becoming increasingly important for companies to establish a positive culture that prioritizes employee satisfaction. To tackle this challenge, numerous jewellery companies are redirecting their focus from mundane tasks towards creating an environment that fosters employee comfort within the workplace.

TREATING EMPLOYEES LIKE FAMILY

The business of selling jewellery demands significant employee involvement, as it is a highly intimate enterprise. For employees to effectively convey the appropriate emotions to the client, they must feel a deep sense of connection with, and belonging to, their workplace. "We are open seven days a week; we work on Sundays too. To keep the pressure off our employees, we do not enforce any strict policies on them; we treat them like family. Our people trust us in times of need; sometimes they seek help with their child's education, or seek financial aid for other purposes. They let us know and we try to help them out. This healthy equation has resulted in our sales increasing every year," says Gagandeep Khurana, Sham Jewellers, Chandigarh.

EMPLOYEE HAPPINESS IS KEY TO SUCCESS

There is no denying that employees may encounter office politics or go through times when they are in low spirits. To combat this, companies find innovative ways to get past the hurdle. "For me, employee happiness is not a one-day, one-event affair; it is an ongoing process. I believe an employee should feel happy while working in the store. So, if I ever find an employee looking upset, I ask them to go have a snack of their choice and come back," says Sumeet Anand, Punjabi Saraf Jewellers, Indore.

Denne historien er fra April - May 2023-utgaven av Indian Jeweller.

Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.

Denne historien er fra April - May 2023-utgaven av Indian Jeweller.

Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.

FLERE HISTORIER FRA INDIAN JEWELLERSe alt
LEGENDARY PHILANTHROPIST SULTAN SINGH BACKLIWAL PASSES AWAY
Indian Jeweller

LEGENDARY PHILANTHROPIST SULTAN SINGH BACKLIWAL PASSES AWAY

Late Sultan Singh Backliwal was a revered figure, renowned scholar, businessman and philanthropist -- the extent of his benevolence continues to inspire many

time-read
1 min  |
February - March 2024
BRETT LEE INAUGURATES MALABAR GOLD & DIAMONDS SHOWROOM IN SYDNEY
Indian Jeweller

BRETT LEE INAUGURATES MALABAR GOLD & DIAMONDS SHOWROOM IN SYDNEY

Malabar Gold & Diamonds, ranked as the sixth largest jewellery retailer globally, has opened its latest showroom in Sydney, Australia - with this, the company has marked a presence in 13 countries.

time-read
1 min  |
February - March 2024
PLATINUM EVARA EMBRACES THE SPIRIT OF THE WOMEN'S PREMIER LEAGUE
Indian Jeweller

PLATINUM EVARA EMBRACES THE SPIRIT OF THE WOMEN'S PREMIER LEAGUE

The rise of women’s cricket in our country has been nothing short of inspirational and it offers the perfect platform for Platinum Evara, platinum jewellery aimed at the young woman segment.

time-read
2 mins  |
February - March 2024
GARGI BY PNGS EXPANDS ITS REACH WITH SECOND FRANCHISE OUTLET IN NASHIK
Indian Jeweller

GARGI BY PNGS EXPANDS ITS REACH WITH SECOND FRANCHISE OUTLET IN NASHIK

Gargi by P N Gadgil & Sons (PNGS), the prominent publicly listed fashion jewellery brand, has launched its second franchise outlet in Nashik.

time-read
1 min  |
February - March 2024
KISNA DIAMOND AND GOLD JEWELLERY UNVEILS EXCLUSIVE SHOWROOM IN AGARTALA
Indian Jeweller

KISNA DIAMOND AND GOLD JEWELLERY UNVEILS EXCLUSIVE SHOWROOM IN AGARTALA

KISNA Diamond and Gold Jewellery, a leading name in the exquisite jewellery industry, celebrated the grand opening of its first-ever exclusive franchise showroom in Agartala, Tripura recently.

time-read
1 min  |
February - March 2024
KHIMJI JEWELLERS UNVEILS NEW WEDDING CAMPAIGN "NO COMPROMISE!"
Indian Jeweller

KHIMJI JEWELLERS UNVEILS NEW WEDDING CAMPAIGN "NO COMPROMISE!"

Khimji Jewellers, Odisha’s favourite jewellery brand renowned for its rich legacy of 88 years in crafting exquisite jewellery, has announced the launch of its latest bridal jewellery campaign, “No Compromise!”

time-read
1 min  |
February - March 2024
GOLD REFINING PRESENTS SIGNIFICANT OPPORTUNITY IN INDIA: IFSCA CHAIRMAN
Indian Jeweller

GOLD REFINING PRESENTS SIGNIFICANT OPPORTUNITY IN INDIA: IFSCA CHAIRMAN

K Rajaraman, Chairperson of the International Financial Services Centres Authority (IFSCA), has advocated for the establishment of gold refining facilities within India, citing its significant position as a major global purchaser of the precious metal.

time-read
1 min  |
February - March 2024
UNION BUDGET 2024: GEM AND JEWELLERY INDUSTRY CONCERNS NOT ADDRESSED
Indian Jeweller

UNION BUDGET 2024: GEM AND JEWELLERY INDUSTRY CONCERNS NOT ADDRESSED

In her final outing before the polls, Finance Minister Nirmala Sitharaman presented a budget which held no major surprises.

time-read
3 mins  |
February - March 2024
BROADLY SPEAKING WHY I KEEP LAB-GROWN DIAMONDS AS A SEPARATE CATEGORY IN MY STORE
Indian Jeweller

BROADLY SPEAKING WHY I KEEP LAB-GROWN DIAMONDS AS A SEPARATE CATEGORY IN MY STORE

Lab-grown diamonds, a much sought-after product in the US, are increasingly finding greater acceptance in India as well. Retailers are benefitting from stocking both natural and grown-diamond jewellery, as it enables them to cater to different categories of customers under one roof, and address ethical concerns, finds out Suneeta Kaul in a conversation with AVR Siddhanth of AVR Swarna Mahal

time-read
3 mins  |
February - March 2024
SENCO GOLD & DIAMONDS CRAFTS IMPACTFUL CAMPAIGNS
Indian Jeweller

SENCO GOLD & DIAMONDS CRAFTS IMPACTFUL CAMPAIGNS

Senco Gold & Diamond skillfully crafts impactful campaigns that touch the hearts of customers living in different regions of the country, finds out Priyanka Talreja Garegrat in a conversation with Joita Sen, the Design Head of the company

time-read
3 mins  |
February - March 2024