From Infosys to HCLTech, majority of IT firms support hybrid work model

Ever since the pandemic came to an end, the workforce in India's IT sector has waited and watched with a great deal of anticipation.

- SHIVANI SHINDE & AYUSHMAN BARUAH

Will they have to return to office? Or will the Work from Home experiment remain? India's $200 billion IT services industry seems to be divided over the nature of the work for their employees. India's largest IT firm Tata Consultancy Services (TCS) told its employees to be back in the office or see the impact on their variable pay. Nasdaq-listed Cognizant has warned employees to be back or lose their jobs.

A large chunk of firms says the nature of work in the future is going to be 'hybrid'.

Infosys, India's second-largest IT services player, told Business Standard that it will continue to offer employees flexibility through a hybrid work model.

Shaji Mathew, Group Head, Human Resource Development, Infosys said: "We are seeing an increasing trend of employees voluntarily coming to work as they see value in working from office in a hybrid mode. In India, approximately 84 per cent of employees, who are residing at our DC (Development Center) locations, are attending office in a hybrid mode attending office at least one day in a week."

Infosys has also opened offices closer to where its employees are based to provide them with more flexibility. In the past year, it has opened centres in Indore, Nagpur, Hubballi, Coimbatore, Mumbai, and Noida.