CALLERS spent a combined 800 years on hold waiting to speak to tax officials last year, a spending watchdog has revealed.
The National Audit Office today blasts HM Revenue & Customs for letting taxpayers down.
According to the NAO, the average wait time was nearly 23 minutes in the first 11 months of the last financial year a big rise from an average five minutes in 2018/19.
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BACK FROM THE DJED
Spence just in time to save game for Spurs and then Johnson adds winner
DUBOIS CAN BE DANTASTIC
Lewis says Dubois can make Joshua's supporters switch allegiance... like he did with Bruno in 1993
WIGAN PEERLESS
Top try-scorer Marshall aims to help the Warriors seal No.1 spot and make more history
GOLDIE SHOT AT AYR
JIM GOLDIE believes he has two live shots at making history on Saturday in Scotland's richest Flat race.
The Wex Factor
Dermot and dad pitch up for hurling on Ireland tour
Friends in tribute to Super Kev
Memorial held in Goodison shadow
Rob's kids inspired him to stay strong in battle with MND
Rugby League star's touching last insight
'Far too many muffins in thé area' bagging
Tesco mulling AI nudges to help shoppers
Vic Reeves: I want reunion with Bob
... and we’ll only charge £30 a ticket
PLEA ON POVERTY
charities say millions need lifeline
