How would you sum up Vistara's eight-year journey and what values would you like the company to uphold as it prepares to merge with Air India?
We started with just two aircraft and right now, we have a fleet of 61 aircraft and will hit a fleet of 70 by March-April 2024. With a team of 5,500 staff members, we operate in 32 domestic and 15 international destinations and last week, hit a milestone of carrying 50 million passengers. Looking forward, what we want to carry into the merged entity is the spirit that we have built in the company, the very thought process of customer centricity, and how we approach our interactions with customers. The merger right now is subject to various approvals - hence we still operate independently, which is why recently Vistara also announced additional routes, including flights (in June) between Mumbai and London. As a brand, we continue to invest in various aspects of products and services, for instance, in-flight live TV screening or WiFi for connectivity-things that are relevant and meaningful for the customers that will continue even after the merger.
So why are you continuing to add routes and aircraft?
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