It is a proposition that is at once audacious and surreal. Yet, beneath its theatrical flair lies an undeniable provocation: What truly underpins efficiency in government?
In India, where the bureaucracy stretches vast and intricate, efficiency is not a singular virtue but a convergence. Stated differently, it lies at the confluence of many factors. In the theatre of organisational transformation towards efficiency, grand gestures often steal the stage—expansive strategies, glossy presentations, and the intoxicating allure of cutting-edge technologies.
Yet, the story of transformation is rarely as linear or triumphant as these grand gestures suggest. In his book, The Checklist Manifesto, American surgeon, writer, and public health researcher Atul Gawande outlines two types of errors that frequently lead to failure: Errors of ignorance (not knowing enough) and errors of ineptitude (failing to properly use what one knows). In today's organisations, where knowledge is abundant but often overwhelming, the latter is more common.
Denne historien er fra December 11, 2024-utgaven av Hindustan Times Chandigarh.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent ? Logg på
Denne historien er fra December 11, 2024-utgaven av Hindustan Times Chandigarh.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent? Logg på
THE CURIOUS CASE OF ROHIT BAL'S WILL
Has Rohit Bal left his assets to close friend Lalit Tehlan or to his family? Both parties claim they have the legitimate will
I'D NEVER SEEN SUCH PRAISE FOR DUBBING IN A FILM BEFORE'
Actor Shreyas Talpade reflects on the success of Pushpa franchise and the response to his Hindi dubbing of its titular character
Samples collected from hospital canteen
LUDHIANA: A month after the director of the Punjab Health Services Corporation (PHSC) asked local health officials to inspect the Punjab Agro canteen at the civil hospital here, two samples were collected from the premises on Wednesday.
SHOW-CAUSE NOTICE ISSUED TO 48 ABSENTEES
LUDHIANA: Deputy commissioner Jitendra Jorwal on Wednesday directed revenue officials to expedite the clearance of pending mutations in the district.
Athletes report multiple shortcomings
Organisers face criticism from both participants and coaches over 'poor' accommodation, transport and amenities
PUNJABI SAHIT AKADEMI CONDUCTS MEET TO PROMOTE EDUCATION
LUDHIANA: The Punjabi Sahit Akademi, Ludhiana, hosted a joint meeting between the Jagat Punjabi Sabha (Canada) and the Punjabi Vikas Manch (UK) on Wednesday to promote Punjabi culture, education, and literary contributions.
City boy clinches gold in U-17 karate tourney
LUDHIANA: Naettik Sachdeva, a Class X student of St Thomas Senior Secondary School here, has clinched a gold medal in the U-17 boys' 35kg kumite category at the 68th National School Games held in New Delhi on Tuesday.
NGT flags poor waste mgmt, seeks response
CIVIC BODY, PPCB ASKED TO SUBMIT AFFIDAVITS, ADMINISTRATION SEEKS 4 WEEKS TO SUBMIT RESPONSE
Goods worth ₹25 lakh stolen from Dhandari Kalan factory, 4 arrested
THEY WERE IN SAME FACTORY AND TURNED OFF CCTVS DURING NIGHT SHIFTS TO TAKE AWAY GOODS: POLICE
MC polls: Turncoats find place on lists of BJP, SAD
26 candidates from different parties have filed nomination papers so far