As temperatures soar, delivery partners for e-commerce firms are feeling the heat, prompting the companies to establish rest centres, provide oral rehydration sachets, and replace uniform cloth with material better suited to hot weather conditions.
Industry watchers said the demand-supply gap led companies to take measures to prevent riders from falling sick.
"Most companies hadn't given it much thought until recently. But now, those who work as feet on the streets have many options, and companies need to take care of them. Employers have to look into the heat factor, or their businesses will suffer," said Rituparna Chakraborty, co-founder and executive director of TeamLease Services.
Amazon has started conducting summer safety workshops for its delivery partners, among other things. "We are providing 'cold refuge' and oral rehydration solution (ORS) for delivery associates at delivery stations, where they can rest in 'cool' spaces and keep themselves hydrated," said Amazon in an emailed response.
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