![Innovative ideas to take the hassle out of car ownership](https://cdn.magzter.com/1605701739/1718996763/articles/DFHQkANOG1719022145779/INNOVATIVE-IDEAS-TO-TAKE-THE-HASSLE-OUT-OF-CAR-OWNERSHIP.jpg)
We've all been there; kept waiting for hours after the promised completion time; parts of the car left grubby; work charged for but not carried out; sudden wallet-numbing shocks when the alleged deeper defects and correction thereof are added to the bill.
The car makers and their dealers sometimes seem to live on different planets: the former wanting to get return trade, the latter wanting just the here-and-now quick buck from servicing and repairs.
It's something Kuda Takura, customer experience head at Ford South Africa, is only all too aware of, and he's trying to build brand loyalty through innovative service options that aim to take the hassle out of servicing a vehicle.
Denne historien er fra June 22, 2024-utgaven av The Citizen.
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Denne historien er fra June 22, 2024-utgaven av The Citizen.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Allerede abonnent? Logg på
![NEW-LOOK BOKS](https://reseuro.magzter.com/100x125/articles/23703/1767925/l6WFgUY1u1721172521182/NEWLOOK-BOKS.jpg)
NEW-LOOK BOKS
REVAMP: MOERAT TO LEAD AN EXCITING LOOKING TEAM
![Smith is seeking one last hurrah](https://reseuro.magzter.com/100x125/articles/23703/1767925/vKTJWJqFE1721172474566/SMITH-IS-SEEKING-ONE-LAST-HURRAH.jpg)
Smith is seeking one last hurrah
PARIS: VETERAN ROWER EMBRACES THE UNDERDOG TAG
![Sacha finding his feet](https://reseuro.magzter.com/100x125/articles/23703/1767925/pCOdphliG1721172391311/SACHA-FINDING-HIS-FEET.jpg)
Sacha finding his feet
RISING STAR: YOUNG SPRINGBOK KNOWS THE HARD GRAFT STARTS NOW
!["Time has come for new chapter'](https://reseuro.magzter.com/100x125/articles/23703/1767925/u5VT3cdnM1721172330449/TIME-HAS-COME-FOR-NEW-CHAPTER.jpg)
"Time has come for new chapter'
END OF ERA: SOUTHGATE RESIGNS FROM ENGLAND JOB
![Claims muddy Bell's buyout](https://reseuro.magzter.com/100x125/articles/23703/1767925/xskRcFqup1721172181938/CLAIMS-MUDDY-BELLS-BUYOUT.jpg)
Claims muddy Bell's buyout
LOOSE ENDS: CLOUD HANGING OVER THE COMPANY'S R762M OFFER AND DELISTING
![Sasfin set to depart bourse](https://reseuro.magzter.com/100x125/articles/23703/1767925/8yQgVwnGh1721172092771/SASFIN-SET-TO-DEPART-BOURSE.jpg)
Sasfin set to depart bourse
SHRINKING: DELISTING WILL COME AS A BLOW TO THE JSE
![Taxi fund in bid to recover value](https://reseuro.magzter.com/100x125/articles/23703/1767925/qXgTHlaEJ1721171982402/TAXI-FUND-IN-BID-TO-RECOVER-VALUE.jpg)
Taxi fund in bid to recover value
MI-PLAN: INVESTORS STILL FLEEING, ASSETS HALVED
![Tshwane sues 5 managers](https://reseuro.magzter.com/100x125/articles/23703/1767925/qJYbjDgta1721171743264/TSHWANE-SUES-5-MANAGERS.jpg)
Tshwane sues 5 managers
TURNAROUND: CITY CLAMPS DOWN ON OFFICIALS OVER BAD EXPENDITURE
![Young senator is Trump's VP](https://reseuro.magzter.com/100x125/articles/23703/1767925/UTfE6VVDj1721171667746/YOUNG-SENATOR-IS-TRUMPS-VP.jpg)
Young senator is Trump's VP
JD VANCE: ONCE ANTAGONIST NOW PASSIONATE BACKER
![Is GNU a disaster waiting to happen?](https://reseuro.magzter.com/100x125/articles/23703/1767925/lBAibrfO-1721171575243/IS-GNU-A-DISASTER-WAITING-TO-HAPPEN.jpg)
Is GNU a disaster waiting to happen?
The government of national unity (GNU) has many political parties. I'm not sure if it's a good or bad thing.