Avon to start calling from its first UK stores after 137 years
The Guardian|November 14, 2023
Avon, the beauty company famous for building a global business by making house-to-house visits, is to open its first physical UK stores in its 137-year history.
Mark Sweney
Avon to start calling from its first UK stores after 137 years

The company, known for its "ding dong! Avon calling" slogan used in advertising and by doorstep sales representatives, had to rethink its business model after 5 million reps stopped making house calls during the Covid pandemic.

The company said it would open the first UK stores under the Avon brand in the next two months, with reps running the "mini beauty boutiques" as franchisees.

"We are on the cusp of new frontiers for Avon," said the Avon International global chief executive, Angela Cretu. "It is an exciting new chapter. Women like to touch and experience the product and have that joy of seeing all the colours available."

The stores will feature about 150 products, with the full range available only through its reps.

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