Less than 2% of the population account for almost 14% of all A&E visits, the British Red Cross study suggests. Across the UK, patients were turning to emergency departments five or more times a year because of "unresolved medical issues", the charity warned.
"Many of those frequently attending A&E had often tried to get other help, but this had not met their needs," the report said. "This meant that when they reached A&E, they were often in need of more urgent care."
The research, published today, came as NHS England's top A&E doctor urged people to use 111 services this winter and suggested as many as two in five people arriving at A&E could be better treated elsewhere.
Frontline emergency doctors have sounded the alarm over an approaching winter crisis that they say is already putting patients in overstretched A&E departments at risk.
Denne historien er fra November 25, 2024-utgaven av The Guardian.
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Denne historien er fra November 25, 2024-utgaven av The Guardian.
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