The case in question dates back to January 2018 when a couple, Kenneth and Linda Lipton, were booked to fly on a British Airways CityFlyer flight from Milan Linate airport to London City. The flight was cancelled because the pilot reported that he was unwell shortly before departure.
The Liptons were rebooked onto another flight and arrived at London City airport just over two and a half hours later than they expected. They put in a claim for statutory compensation of £220. BA CityFlyer refused to pay. The case has been taken to the highest court in the land for a definitive judgment.
The Supreme Court said in its judgment: “Although the sum at stake is small, the decision has the potential to affect tens of thousands of claims which are made annually under the applicable legislation.”
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