Do airlines have to replace your flight on the same day?
The Independent|July 08, 2024
Q British Airways sent an email at 11.45pm on Friday night cancelling my mother’s Saturday flight from Malaga to Southampton. The replacement flight they offered was today via Dublin. I’m sure you say airlines are duty-bound to fly people on the same day?
Do airlines have to replace your flight on the same day?

Julie D

A Yes, this unfortunate turn of events at the weekend is an excellent example of how airlines can fail to deal with disruption sensibly – and how they could use humans with a map to sort out problems rather than applying what I presume are machine-generated “solutions”.

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