The firm’s crew rostering system was impacted by Friday’s IT outage. Tui grounded 64 holiday flights to and from the UK on Friday, with further delays and cancellations on Saturday and yesterday.
The company is taking the highly unusual step of cancelling entire package holidays to manage down the scale of its problems – which are particularly acute at Manchester airport.
A passenger who had been waiting for a Manchester-Lanzarote flight due out at 6am yesterday morning learnt shortly before noon that her whole holiday had been cancelled.
She told The Independent she has now rebooked with Jet2 Holidays to go to Tenerife today.
Tui’s Manchester-Cancun flight due out at 12 noon on Saturday was eventually cancelled eight hours later.
The Boeing 787 Dreamliner was ready to go to the Mexican resort, but Tui decided to deploy it first to take passengers out to Palma de Mallorca and bring others home.
Passenger Lindsay Dawes said that at the departure gate for the Cancun flight, they were “told there’s no pilot as the crew have gone over their hours”.
Denne historien er fra July 22, 2024-utgaven av The Independent.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent ? Logg på
Denne historien er fra July 22, 2024-utgaven av The Independent.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent? Logg på
Brexit Deals A £3bn-A-Year Blow To UK Food Exports
British food sales to the EU have fallen by almost a fifth since the end of the Brexit transition period, a new report shows
Biden Criticised Across The Board For Pardoning His Son
President’s decision slated by Republicans and Democrats
Why 8 hours is a myth and other athletes' sleep secrets
Performance coach Greg Meehan tells Alex Pattle how he keeps clients, including boxers and footballers, in top shape
Women like me won't stand for this treatment any more
When I woke up to MasterChef’s Gregg Wallace blaming midlife, middle-class women and their lack of a sense of humour for his troubles, I confess to swearing at my phone.
The BBC's Wallace problem goes beyond MasterChef
Is the fate of a television cookery presenter more important than Syrian insurgents seizing Aleppo and the turmoil on the streets in Georgia? The BBC thinks so, based on its news judgements in recent days, which have seen exhaustive coverage of the accusations against Gregg Wallace take precedence over matters of life and death around the world.
Edwards knew that he was beaten but he never gave up
Former world flyweight champion told cornerman, 'I don't want to be here' after two rounds of his loss to Galal Yafai
Proud Welshman who drew every drop from his talent
Terry Griffiths was the first qualifier to lift the world crown
Former world champion Terry Griffiths dies, aged 77
Tributes have been paid to former world snooker champion Terry Griffiths, who died on Sunday at the age of 77 after a long battle with dementia.
Transformed Gravenberch embodies Slot's Liverpool
Jurgen Klopp had a habit of sounding prophetic. Or he had the capacity, whether through coaching and tactical prowess or force of personality, to make some of what he said come true.
Soaring house prices heap pressure on fixer Rayner
Sorry to make a soggy start to the week even more miserable, but it brings bad news for homebuyers. The housing market has taken a shot of adrenaline and performed a season’s best in the high jump.
