Not one company achieved the regulator’s top category of “leading” while Anglian Water, Welsh Water and Southern Water fell into the lowest category of “lagging” while the remaining 10 were rated “average”. Ofwat chief executive David Black warned companies that a culture shift was required, as “money alone” would not solve the issue.
The industry regulator announced the rebate following its annual review of water and wastewater companies’ performance in England and Wales, which judges their performance each year against the “stretching” targets they set in 2019 for a five-year period until 2025. If they fail to meet these, Ofwat will restrict the amount of money they can take from customers. Ofwat said the figures are provisional until it completes a review process.
It comes against a backdrop of mounting public and political fury at the privatised water sector which is under fire over sewage spills, proposed bill rises and executive bonuses.
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Denne historien er fra October 09, 2024-utgaven av The Independent.
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