When real estate agent Loh Zhenhao moved to Tengah's Plantation Grange district at the end of April, he found it challenging to find ridehailing services quickly.
Mr Loh, 40, said his wife waited in vain for almost an hour to try to get a private-hire car ride to Orchard on June 9, and he resorted to driving her there instead.
Tengah's first batch of Build-ToOrder flats was launched in end-2018, with key collection starting in August 2023.
Like Mr Loh, other residents have complained about the lack of amenities and transport options, such as private-hire cars.
Drivers and delivery riders also have difficulties navigating the estate's roads and footpaths.
This may change soon with technology firm Grab, which offers ride-hailing and delivery services, having started mapping the roads and footpaths of several precincts in Tengah in March.
The initiative, known as Delivering Tengah!, was launched on June 13 at an event attended by Senior Minister of State for Transport Amy Khor, who observed Grab's ongoing mapping exercise.
Grab said it had earlier received feedback from drivers and delivery partners that mapping information was not updated, resulting in delays and inconvenience.
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