"All our contracts have a force majeure clause to cover situations where it is too dangerous to deliver, and customers are aware of these conditions," the spokesman said.
A force majeure clause provides a legal shield against liability for non-performance.
"In the event of unforeseen circumstances, the standard approach would be to work with our customers to identify suitable options or alternatives, not falsify a status update through manual inputs when no attempt at delivery was made."
SingPost was responding to queries from The Straits Times on whether it can manually change the delivery status codes to "delivery failure (DF)" for parcels bound for cities where the situation is too dangerous or expensive for delivery, without first attempting to deliver them.
The queries were sent after a Dec 31 official statement was released by SingPost's former group chief executive Vincent Phang and former group chief financial officer Vincent Yik in response to two Singapore Exchange (SGX) filings made by the board on Dec 29.
In these SGX filings, SingPost's board had provided a detailed account and timeline of the proceedings that led to Mr Phang's and Mr Yik's dismissal on Dec 21.
Denne historien er fra January 03, 2025-utgaven av The Straits Times.
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Denne historien er fra January 03, 2025-utgaven av The Straits Times.
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AGE-OLD CRAFT OF WEAVING CARPETS AT RISK
In southern Morocco, women are the guardians of the age-old craft of carpet weaving, an intricate art form that often leaves them with meagre earnings.
Zendaya and Tom Holland engaged, says US media
Spider-Man co-stars Zendaya and Tom Holland are engaged, American media reported on Jan 6, the day after she was spotted wearing a huge diamond ring.
Johnny Depp alerts fans to online scammers posing as him
Hollywood actor Johnny Depp has alerted his fans to online scammers impersonating him.
Singapore composer George Leong calls Dick Lee 'self-centred' amid emotional rant about music scene
Singaporean composer and musician George Leong has worked on some of the biggest hits of Mandopop and Cantopop, but in an impassioned Facebook post, the 54-year-old seemed to have thrown it all away.
Squid Game 2 Met With Backlash Over Vietnam War Reference
Squid Game 2, a dystopian drama in which hopeless people compete for survival by playing Korean children's games, is facing backlash from Vietnamese audiences over a remark on the Vietnam War (1955 to 1975).
68 S'pore writers sign statement on NLB's 'uncritical endorsement' of generative AI
Members of Singapore's literary community are calling on the National Library Board (NLB) to exercise greater prudence in adopting generative artificial intelligence (AI) or risk \"permanently damaging Singapore's literary landscape\".
Mediacorp disqualifies stolen designs from competition
Three illustrations submitted to a Mediacorp design competition have been removed from the media company's website and disqualified after they were found to have been stolen.
From bad boy to Better Man
Pop star Robbie Williams reflects on hedonism and healing for biopic
That very hot drink could be doing you harm
Drinking very hot beverages is a proven risk factor for oesophageal cancer
STRENGTH BAND-AID
Research suggests that resistance bands are as effective as weights at building strength
