Kinderland and the principal at one of its branches are being investigated by the Early Childhood Development Agency (ECDA) for their roles in alleged child abuse at the preschool.
Twelve irate parents turned up at the school on Wednesday to demand that the principal be fired and barred from working in the pre-school sector, after videos of a teacher there allegedly manhandling pupils went viral online on Monday.
But the parents, whose children were in the same class, left frustrated after waiting in vain for 2½ hours to see the principal, Ms Mahirah Yasid.
The parents said they were told to leave and make appointments separately with the school.
Lin Min, 33, the teacher allegedly seen in the secretly filmed videos, was charged on Wednesday with ill-treating a child. She allegedly forced a 23-month-old girl into a lying position on the floor and poured water into her mouth.
ECDA on Wednesday said that in the course of its investigations into Kinderland and the principal, the agency "may take further actions if they are deemed not to have fulfilled their duty of care to the children".
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