Every day for about two weeks, Certis Aviation Security service operations executive Haresh Chandran visited a patient at Changi General Hospital. The patient was neither a friend nor a family member, but an airline passenger.
On Dec 22, 2022, Mr Haresh, now 36 years old, received a call from an employee at Changi Airport Group telling him that an 87-year-old German passenger had a fall at Changi Airport Terminal 1.
As a result, the passenger, who dislocated her hip, and her husband missed their flight back to Germany, and she had to be admitted to hospital.
Mr Haresh promptly arranged for an ambulance to take the passenger to Changi General Hospital and arranged accommodation at a nearby hotel for her husband.
Mr Haresh also told the airline about the woman's circumstances, and the fees to rebook their return flight were waived.
In recognition of his service, Mr Haresh was on Feb 5 awarded the Service Personality of the Year award for 2023 at Changi Airport's 29th Annual Airport Celebration held at the Raffles City Convention Centre.
Not wanting the couple to feel alone, Mr Haresh visited them daily, forking out money to travel to the hospital from work and from his home in Bishan at times.
He also celebrated Christmas with them before he started his work shift, as he understood the importance of the occasion to the couple.
Denne historien er fra February 06, 2024-utgaven av The Straits Times.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent ? Logg på
Denne historien er fra February 06, 2024-utgaven av The Straits Times.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent? Logg på
'Football died' when Klopp joined Red Bull
BERLIN - Jurgen Klopp's decision to join Red Bull as their Global Head of Soccer has sparked strong reactions from many German fans.
ALCARAZ IN 'CRAZY' LOSS TO MACHAC
Spaniard can’t believe opponent’s level after defeat scuppers rematch with Italian Sinner
New arrivals at FIA after high-profile departures
LONDON Formula One's governing body announced two senior appointments after headline departures triggered talk of an exodus from the International Automobile Federation (FIA) led by Emirati Mohammed Ben Sulayem.
OLYMPIC RINGS OF FIRE OVER EIFFEL TOWER
French minister plans to wrest control of landmark from Paris mayor amid logo row
EVEREST CLIMBS TO GROUP 1 HEIGHTS
World’s richest sprint race gains recognition at its eighth running, as well as All-Star Mile
Heat stress Different work conditions require flexible guidelines on workers' attire
We thank Mr Rahul Gupta for his suggestions (Study standard heat-friendly work clothes for outdoor workers, Oct 8).
Airbus deliveries drop as suppliers struggle
PARIS Airbus deliveries fell 9 per cent in September to 50 jets compared with the same month in 2023, the European planemaker said on Oct 9, rekindling a debate over the strength of its industrial goals as suppliers struggle to keep up with demand.
Mental health ambassadors at all PAP branches by 2025
By 2025, all 93 People's Action Party (PAP) branches will have mental health ambassadors to promote mental well-being in every neighbourhood and support the work of MPs in addressing residents' mental health concerns.
Zelensky says there is 'real chance' to end war in 2025
He did not reveal how this could happen but is counting on support from key allies
Prabowo defends plan to expand government with ‘fat' Cabinet
JAKARTA Indonesia's Presidentelect Prabowo Subianto has defended his plan to expand government agencies, saying it is needed for a strong administration even if critics call it a \"fat\" Cabinet that will bloat the bureaucracy.
