Residents flooded with hefty water bills
Toronto Star|July 12, 2024
Many Torontonians have been getting massive, surprise water bills — or no bills at all — because of faulty meter components, a widespread problem that will take years to fix, according to the city.
BEN COHEN

At a news conference Thursday, Lou Di Gironimo, head of Toronto Water, said the transmission units on about 141,000 water meters — about a third currently in use — in the city have failed, meaning the amount of water residents are using is not being relayed back to the city for billing purposes.

As a result, many residents in Toronto are being saddled with large catch-up bills after not being charged for several months.

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