But its AI-driven search chatbot is already facing challenges as some news media companies object to its business practices. It is also competing against t ech giants Google, and now Apple, which are increasingly fusing similar AI features into their core products.
Perplexity CEO Aravind Srinivas has spent much of the past week defending the company after it published a summarized news story with information and similar wording to a Forbes investigative story but without citing the media outlet or asking for its permission. Forbes said it later found similar “knock-off” stories lifted from other publications.
The Associated Press separately found another Perplexity product feature inventing fake quotes from real people, including a former elected town official from Martha’s Vineyard falsely quoted to say he didn’t want the Massachusetts island to become a destination for marijuana.
“I never said that,” said Bill Rossi, a former member of the island town of Chilmark’s select board.
Srinivas told that his company is trying to build positive relationships with news publishers that ensure their news content “reaches more people.”
“We can definitely coexist and help each other,” he said.
Asked about Forbes, he said his product “never ripped off content from anybody. Our engine is not training on anyone else’s content,” in part because the company is simply aggregating what other companies’ AI systems generate.
“We are actually more of an aggregator of information and providing it to the people with the right attribution,” Srinivas said. But, he added, “It was accurately pointed out by Forbes that they preferred a more prominent highlighting of the source. We took that feedback immediately and updated changes that day itself. And now the sources are more prominently highlighted.”
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