Q. Could you briefly give some background about Amadeus and its presence in India?
A. Amadeus is the world’s largest technology provider for the travel industry. We’re a 37-year-old company, headquartered in Madrid and have more than 19,000 employees working in various offices worldwide. We’ve developed the technology on which the travel industry transacts its business, be it the sale of tickets for airlines, room nights, car rentals, and so on. We have a vast network of travel agencies on our platform.
Further, we facilitate the inventory being sold to travellers like you and me. And this is one of our largest verticals. We have a second vertical made up of IT business for airlines, hotel chains, car rental companies, and so on. We also play in adjacent businesses like payments for the travel industry, and the IT for airports. So, Amadeus has the solutions for almost everything related to the travel life cycle and its several stages.
The 11-year-old Bengaluru centre is our second largest engineering and R&D centre worldwide. Here, we have over 3000 engineers innovating on several aspects of our platform. And so, we cater to solutions not only for the global travel ecosystem but also act as the engineering hub for the APAC region, based in India.
Q. I want to understand how, despite several startups coming in, Amadeus has been able to survive and thrive in the terminals of almost all travel agents.
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