Committed to deliver excellence and take success to higher levels

As the new General Manager at The St. Regis Mumbai, the young Varun Chhibber leads a dynamic luxury team to sustain the hotel’s positioning as one of the most awarded hotels and as the preferred destination for the social elite. In this interaction with Varun, he comes across as determined, driven, and keen to take efforts to another level, from good to great. Here, he shares his hospitality experience and his new role at India’s most iconic and luxe hotel property.

- Prashant Nayak

Varun Chhibber's early education V was a blend of formal schooling and extensive travel, resulting in diverse cultural exposure and practical experiences, which he brings daily to work. He started his hospitality career in 2000 when he enrolled as a management trainee with the Oberoi Group. He has worked with many Oberoi Hotels. He has also worked overseas on island properties. His last stint was leading two Leela Hotels in Delhi-NCR as the Complex General Manager. Having worked with the Oberoi and Leela Group, Varun's expertise in luxury is extremely strong and well-defined.

Varun's exposure in the hotel business has always been very guest and team-centric. He says that it is the guests who have taught him the finer nuances of hospitality. Also, the leadership lessons that he deploys in hotels with his teams are because of his inclination toward sports. “Indeed, I have picked up a lot of leadership lessons from the world of sports, and I play a lot of sports. And that makes me believe that only a team can deliver the gold standard. Managing a hotel is a team sport. As my learnings and my investment in sports are high, it’s easier for me to build high-performing teams,” shares Varun.