The truth about doctors' receptionists
WOMAN - UK|June 24, 2024
Some may have a bad reputation for being rude, but there could be more going on behind the scenes than you realise...
DR.HELEN
The truth about doctors' receptionists

Right now in ‘GP Land’, there’s lots for patients to complain about – namely, lengthy waits for just about everything, from getting through on the phones to hospital referrals. But one complaint that’s stood the test of time is of ill-mannered GP receptionists – stereotypically assumed to be fierce and uncaring.

While I have witnessed this curt behaviour (as a patient and a GP), which isn’t acceptable, I also think GP receptionists are often misunderstood and largely undervalued.

TOUGH ON THE FRONT LINE

Denne historien er fra June 24, 2024-utgaven av WOMAN - UK.

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Denne historien er fra June 24, 2024-utgaven av WOMAN - UK.

Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.