Right now in ‘GP Land’, there’s lots for patients to complain about – namely, lengthy waits for just about everything, from getting through on the phones to hospital referrals. But one complaint that’s stood the test of time is of ill-mannered GP receptionists – stereotypically assumed to be fierce and uncaring.
While I have witnessed this curt behaviour (as a patient and a GP), which isn’t acceptable, I also think GP receptionists are often misunderstood and largely undervalued.
TOUGH ON THE FRONT LINE
Denne historien er fra June 24, 2024-utgaven av WOMAN - UK.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent ? Logg på
Denne historien er fra June 24, 2024-utgaven av WOMAN - UK.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent? Logg på
The benefits of waking up early
I can almost feel my daughters rolling their eyes at the thought of me writing about the joys of waking up early.
'Rylan makes me MILLIONS!
The presenter talks about his love life, professional success and his alter ego
GATSBY
He needed a home, but was Maria barking to even consider taking him in?
My mindset MAKEOVER
After losing 4st, the future is bright for Hazel James
Eat more WEIGH LESS
Feel fuller while losing weight with our exclusive plan from Slimming World
Autumn tricks YOU NEED TO KNOW
Stop cold, dark nights disturbing your sleep with these expert cheats
'HARRY WILL NOT BE BACK'
Reports of Prince Harry wanting to return to the UK and royal duties are, I’m told, ‘completely wrong’.
'I'M HONOURED to still be part of Strictly'
Strictly Come Dancing judge Anton Du Beke on the hit show and why he'll never retire
Would you keep CANCER A SECRET?
Model Elle Macpherson revealed she kept her battle with the disease hidden - we find out why many others choose to do the same
'Ruth has handled the split WITH DIGNITY'
Coleen Nolan on grief, supporting Ruth Langsford through divorce and moving in with boyfriend Michael Jones