Privacy Policy
Magzter considers the protection of your personal information a top priority. Our policies regarding the
collection, use and disclosure of information collected from you is subject to the laws of The United
States of America.
- Magzter Inc. (“Company”, “we”, “us” or “our”) knows that you care about how your personal
information is used and shared. Please read the following privacy policy (the “Policy”) to learn
more about our privacy practices. By visiting any of the websites operated by the Company, and any
sub-domains thereof, or using any of our mobile applications and other methods of content
distribution (collectively, the “Service”), you acknowledge that you accept the practices and
policies outlined in this Policy, and you hereby consent that we will collect, use, and share your
information in the following ways.
- 1. Coverage of this policy
- This Policy covers Company’s treatment of personally identifiable information (“Personal
Information”) and other information about you and your computer or device that Company gathers when
you are accessing the Service. We may collect Personal Information from you, as explained in more
detail below, and we use this Personal Information internally in connection with our Services,
including to personalize, provide, and improve our products, services, content, and advertising, and
to allow you to set up a user account and profile, to contact you, to fulfill your requests for
certain products and services, and to analyze how you use the Services. In certain cases, we may
also share some Personal Information with third parties, but only as described in point 4.
- We do not knowingly collect or solicit Personal Information from children under the age of 16. If
you are under 16, please do not attempt to register for the Services or send any personal
information about yourself to us. If we learn that we have collected personal information from a
child under age 16, we will delete that information as quickly as possible. If you believe that a
child under 16 may have provided us personal information, please contact us at privacy@magzter.com.
- 2. Information we collect
- a. We collect Personal Information you enter on or through the Service, such as when you create a
Magzter account, purchase a magazine/subscription, use our ‘Smart Reading Zone’ service or contact
us.
-
- When you create a Magzter account, we collect your Name, Email address, Password and Gender
(optional). We collect these basic details so that you can access your subscriptions on
multiple devices. Also, when you change your device, these details will help you sync your
Magzter account and get access to your subscriptions.
- When you purchase a magazine/subscription on our website, we additionally collect your
Address (with Pin Code) and Card details in certain scenarios. This is done to validate the
transactions and we shall clear such data when validations are no longer required. Please
note that we don’t store your card details and they are stored only by the payment gateway.
For purchases made on our iOS/Android apps, we don’t collect Address and Card details from
the users.
- We collect your location details when you use our ‘Smart Reading’ service. We use your
location details to give you free reading access at Smart Reading Zones and also notify you
when you are at a Smart Reading Zone. We clear the logs containing your location details
within 15 days.
- When you contact us, we collect your email address to provide services and answer your
queries.
- b. The Personal Information we collect includes third-party account credentials (for example, your
log-in credentials for Facebook, Twitter, Google or other third party sites).
- c. We also collect information associated with your use of the application in order to make
personalized recommendations. If you provide your third-party account credentials to us, you
understand some content and/or information in those accounts (“Third Party Account Information”) may
be transmitted into your account with us if you authorize such transmissions, and that Third Party
Account Information transmitted to the Service is covered by this Policy.
- d. We may ask for additional information such as age, gender, and interests. You can choose not to
provide us with certain information, but then you may not be able to take advantage of many of our
special features. For example, we showcase personalized magazines and articles based on the
interests you’ve selected.
- e. When you send gift cards or subscriptions, we may collect the information you provide about the
gift recipients, including name and email address. We will use such information to fulfill your
requests, provide the relevant service, or for anti-fraud purposes.
- f. The Personal Information we collect allows us to respond to your requests, improve our products
and services, customize the advertising and content you see, and communicate with you about new
products.
- g. If you do not want to receive emails from us, you may opt out of Company’s marketing and
promotional messaging by changing the ‘Email Preferences’ under ‘My Account’ after logging in to
your Magzter account. However, while you maintain an account with Company, you will not be able to
opt out of emails that send important notices, such as communications about purchases and changes to
our terms, conditions, and policies.
- h. We also collect data in a form that does not, on its own, permit direct association with any
specific individual. We may collect, use, transfer, and disclose non-personally identifying
information for any purpose.
- i. We receive and store certain types of information whenever you interact with the Service. Company
automatically collects information on our server logs from your browser including your Internet
Protocol (IP) address, the name and identity of your computer, mobile device and other devices, your
operating system, browser type and version, CPU speed, connection speed, and locale information
based on IP address. To the extent that IP addresses or similar identifiers are considered personal
information by local law, we also treat these identifiers as personal information. The Site collects
usage information, such as the numbers and frequency of user visits to our website and its
components, which magazines are added to the cart, which contests you’ve participated in, which
magazines and articles are accessed through the Service, and the length and time a user may spend
reading those magazines and articles. We use these information to give a personalized experience to
our users and also improve our services. For instance, if you add a magazine to your cart and the
payment fails due to some reason, we may send you an e-mail to complete the purchase with an
alternate payment method.
- j. We also collect information about your purchases and activities on the Service, which we may use
to present you with offers that we believe may be of interest to you. As part of this use of
information, we may provide non-personally identifying, aggregate information to our Participating
Publishers and other third parties about how our users, collectively, use the Service.
- k. We track your activities such as:
-
- Your searches - To showcase more relevant keywords and results to you, and analyze
trending keywords
- Your downloads - To verify if you have downloaded the magazines which you are
permitted to access
- Magazines you've visited - To understand your interests and showcase more relevant
magazines
- Magazines you’ve read - To understand your interests and showcase more relevant
magazines
- Articles you’ve read - To understand your interests and showcase more relevant
articles
- Time spent on reading each magazine and article - To analyze the quality of content
and provide appropriate feedback to publishers
- Web and app pages you’ve visited - To track features used by you and recommend
features that you’ve not used
- l. We send push notifications to our apps after getting consent from our users. These push
notifications inform users about the latest offers, new issues going live, personalized magazines
and articles. The users can disable push notifications anytime.
- m. We also track your interactions to our marketing initiatives such as which emails you have
clicked and which push notifications you have tapped on, to understand your interests and improve
our services.
- n. We will also use usage information in order to ensure users adhere to our Terms of Use. For
example, a user’s usage information will help us confirm that a user only downloads a magazine or
other content a permitted number of times or to a permitted number of devices.
- o. If you win any of our contests which are conducted on our website/apps, we
will need basic details from you such as Name, Email address, Mailing Address and Phone number to
send the gifts to you.
- p. You have the right to be forgotten by Magzter. You can deactivate your account by visiting ‘Edit
My Profile’ under ‘My Account’ and clicking on ‘Deactivate my account’. We’ll deactivate your
account and delete all your data from our database within 30 days from the time we receive your
deactivation request.
- 3. Cookie Policy
- Cookies are alphanumeric identifiers that we transfer to your computer or device to enable our
systems to recognize your browser and tell us how and when pages in our website are visited and by
how many people.
- Most browsers have an option for turning off the cookie feature, which will prevent or limit your
browser from accepting new cookies, as well as (depending on the sophistication of your browser
software) allowing you to decide on acceptance of each new cookie in a variety of ways. You may wish
to leave the cookies activated because cookies enable you to take advantage of some of the Site’s
most essential features.
- 4. Sharing of your personal information
- Personal Information will only be shared by Company to provide or improve our products, services,
and to contact you about our services; it will not be shared with third parties for their marketing
purposes.
- Others: We may access, read, preserve, disclose, or release Personal Information when we believe in
good faith that release is necessary to comply with law and enforce or apply our Terms of Use; or
protect the rights, property, or safety of Company, our employees, our users, or others.
- 5. Security of your personal information
- We allow you to limit access to your account via a password for your privacy and security. If you
access your account via a third party site or service, you may have additional or different sign-on
protections via that third party site or service. You are responsible for ensuring against
unauthorized access to your account and Personal Information by selecting and protecting your
password and/or other sign-on mechanism appropriately and limiting access to your computer and
browser by signing off after you have finished accessing your account.
- We use industry-standard Secure Socket Layer (SSL) software to encrypt your Personal Information
during transmission. However, because no data transmission over the Internet is completely secure,
and no system of physical or electronic security is impenetrable, Company cannot guarantee the
security of Personal Information in its possession or the security of its servers or databases.
Unauthorized entry or use, hardware or software failure, and other factors, may compromise the
security of user information at any time.
- In the unlikely event that Company believes that the security of your Personal Information in its
possession or control may have been compromised, Company may seek to notify you. If notification is
appropriate, Company may notify you by email, messaging to your device, or other means within 72
hours of data compromise.
- 6. Personal information you can access
- Company allows you to access the following information about you for the purpose of viewing, and in
certain situations, updating that information: email address, name, location and marketing
preferences. This list may change as the Service changes. The information you can view, update, and
delete may change as the Website changes. If you have any questions about viewing or updating
information we have on file about you, please contact us at privacy@magzter.com or at Magzter Inc., One Rockefeller
Plaza, 11th Floor, New York, NY 10020, Attn: Privacy.
- You can add or update certain personal information on your account, such as name and email address.
When you update information, however, we often maintain a copy of the unrevised information in our
records.
- Upon your written request to privacy@magzter.com, we will
remove your Personal Information from our active user database provided that (a) you are current
with all payment obligations, (b) we do not believe it reasonably necessary to keep such information
for any pending legal action, and (c) we are under no obligation to retain such information. Please
be aware that any unfulfilled subscriptions may be canceled without refund and you will have to
re-register in order to use the Service. It is your responsibility to request a refund from us.
- Information you provide to Company will be collected and stored in Singapore, and the backup will be
stored in the USA and Ireland. By providing personal information to Company, you hereby consent to
such collection and storage.
- 7. Changes to this Policy
- Company may amend this Policy from time to time. Use of information we collect now is subject to the
Policy in effect at the time such information is used. If we make changes in the way we use Personal
Information, we will notify you by posting an announcement on the Service. You are bound by any
changes to the Privacy Policy when you use the Website after such changes have been first posted.
- 8. Questions or Concerns
- If you have any questions or concerns regarding privacy in connection with the Service, please send
us a detailed message to privacy@magzter.com. We will make
every effort to resolve your concerns.