Shikha Sharma is a professional banker with over 37 years of spectacular experience in banking and currently General Manager and Chief Learning Officer heading the Learning & Knowledge Management Centre at Punjab National Bank, India’s second largest public sector bank with Rs18 trillion business and over 100,000 employees. More than 35% of staff of the bank has been trained under her leadership in this financial year and 25% more are expected to be trained in the coming quarter. She holds a Bachelor of Science, Bachelor of Education degree and is a Certified Associate of Indian Institute of Bankers (CAIIB). She is also a Member of Governing Board of National Institute of Banking Studies & Corporate Management, Noida.
Punjab National Bank created a portal for its employees in 2006 which was termed as the Knowledge Center, where all the employees will be provided access to the information related to them like employee attendance, promotions, examinations, the performance of the employee and most importantly their payrolls and other important circulars. Employees can also check the reasons for deductions and manage almost everything through this portal.
LEADING THE CHANGE
This story is from the March 2021 edition of Banking Frontiers.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber ? Sign In
This story is from the March 2021 edition of Banking Frontiers.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber? Sign In
It's a bank and a brokerage - FinecoBank
FinecoBank of Italy is a highly tech-enabled bank that is a combination of a bank and a brokerage:
A model for cloud adoption - Zurich Cantonal Bank
The bank is had opted for cloud to offer better service to its customers:
RBI Governor urges NBFCs to adhere to fair practices code
The Reserve Bank of India (RBI) Governor has urged Non-Banking Financial Companies (NBFCs) to strictly adhere to the Fair Practices Code, emphasizing sustainable growth and robust risk management in the sector.
Automated, Adaptive, Al-enabled Architecture is a must
Security heads from 2 BFSI companies reveal the key cyberfrauds and strategies to combat them:
Fraudsters too gain ground as real-time payment systems grow
There is a need for the technologies behind the real-time payment systems to gain a march over the methods of fraudsters:
Ethics & Challenges of AI in Cyber security: Navigating the Moral Maze
Even as AI is finding its place in the cyber security domain, an entirely new frontier of ethical challenges awaits.
Bangladesh Finance: 25% faster customer service; 15% higher customer retention
Bangladesh Finance, established in 1999, is a leading financial institution in Bangladesh.
Fino sparkles with technology & brand upshift
Fino Payments Bank started operations in June 2017, providing banking services to mass market customers, who are largely rural-based.
Savington Upshifts: 48% Faster, Churn down 31%
Savington International Insurance Brokers LLC, founded in 2006 by Dev Maitra, is a prominent insurance provider in the UAE.
Zoroastrian Bank: Multiple awards for being the Best
Established in 1927 by Sir Hormusjee Cowasjee Dinshaw Adenwalla, Zoroastrian Bank is a prominent urban cooperative bank headquartered in Mumbai, India.
