Los Angeles (LAX)-Hong Kong (HKG)
CHECK-IN AND BOARDING: Check-in at LAX was quick and easy thanks to dedicated Business Class lines and the presence of a lot of CX staff to guide arriving passengers. Cathay Pacific uses the OneWorld lounge, shared with British Airways and Qantas, and it offers a nice range of food, space to work and even a (simulated) firepit.
Boarding was also smooth with no delays, again thanks to dedicated First and Business Class lines. As with check-in, there were a lot of CX staff on hand to assist, making the process go quickly.
This story is from the May 2017 edition of Business Traveler.
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This story is from the May 2017 edition of Business Traveler.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
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