The volume, velocity and intensity of "noise" encountered in the Gig Economy requires HR to demonstrate agility in its policies, processes and practices. Agility is not just an organizational attitude anymore; it is a skill that will lead to the survival of the fittest.
In 1995, Microsoft's Encarta team had a valid reason to feel pretty smug. Spotting the opportunity to provide an easy to use and searchable CD-ROM encyclopaedia, the company had built a repository of 62,000 articles, pictures, illustrations, music clips, videos, timelines and maps, and, soon, it had resulted in sales amounting to US$ 800 Million. The programme was so popular that it became the personalized library of school teachers setting research assignments anywhere and everywhere across the globe. And yet, in only fifteen years it was no more! Despite having moved online by 2009, Encarta's slow moving content creation and verification processes simply could not compete. And, at this point in time, Wikipedia boasted 2.7 million entries (five million today). It was an organization simply savvy enough to harness a growing appetite to create educational content among normal folk. It is a cautionary tale about spotting new business opportunities first, but perhaps more crucially, about how successful an entity can be in which all the contributors are passionate about taking ownership and responsibility for their contributions. Wikipedia does not have to wait for someone high up to confirm that the information has gone through the requisite verification processes (for better or for worse, depending on your view). It simply does it. Wikipedia could be seen as the ultimate in organizational agility. And, it is not the only entity to emerge triumphant in this way. Kodak and FujiFilm, Blockbuster and Netflix, black cabs and Uber- recent history is littered with similar reminders that reflect the stark need to keep up.
The 5 Steps to HR Agility in a Gig Economy
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Continuous Learning For Growth
Of late, for organizations particularly in the service sector, people have become the strategy. And, if that is the case, the Learning and Development (L&D) department in organizations, and the industry in general, is likely to witness significant growth in 2017 and the years thereafter.
Creating Open Spaces And Minds
As the boundaries of life between work and home continue to blur, employers and employees are sitting up and are noticing the ways and means to offer and avail a worthwhile experience at the workplace.
Striking The Right Balance
In 2017, an employee in the HR Department of a leading global company received an excel sheet attachment in his official mail. While the content seemed harmless, it was in fact a well disguised Ransomware attack which had in fact placed several companies worldwide in the dock. Ransomware attacks targeting HR departments across the globe have since been in vogue since they possess valuable employee data which can be used to commit crimes such as tax frauds and the like.
The Multifaceted Advantages Of AI
AI can speed and automate data collection, make fundamental observations, systemize HR issues, and differentiate customer and employee profiles. But, corrective measures and final decisions can only be approved by people who can understand how to leverage AI tools to acquire accurate information sans the noise and interpret them the right way.
Engagement Surveys: A Means Or An End?
Surveys are not merely a way to check the pulse of the organisation; they should ideally be used as vehicles to improve the organisation culture, people practices and employee experiences which gradually translate into business success.
What Is And What Needs!
The idea of the best fit works only in a perfect universe. In reality, what talent specialists and hiring managers should focus on is getting the close fitment. They should work with an approach that bridges the gap between what is (available) and what needs to be (done).
A Matter Of Strategic Timing!
The term 'work-life balance' has become a popular chant for all working professionals today. A world of different opinions continue to pervade our lives, with one actually affirming that there truly is no direct relationship between the parallel worlds we live in.
Picture Out Of The Frame
A few months ago, Moon Jae-in, the President of South Korea, made an unusual announcement.
Analysis
It is paramount for a pharmaceutical company to meet the business requirement of regulatory compliance.
How Can They Fire Her?
It is a common phenomenon in the corporate landscape to misinterpret the inability to respond to a query by a Manager as a serious lapse which at times leads to termination of his/her services. As a fallout, not only do they risk losing out a person with superior managerial skills, they also dampen the spirit of the juniors in her department, leading to sinking morale and reduced engagement.
