To be fair, it has not been easy for anyone—neither the companies, nor the employees. The pandemic has not only caused a major, worldwide disruption, it has meant a quantum jump in challenges. Since much has been written and deliberated already on this topic, I decided to focus on how the so called ‘new normal’ is affecting different generations at work.
It is during times of crisis that relationships— including that between an employee and the employer are tested. Engagement has never been more relevant than it was during the past year.
While writing this piece, I had the opportunity to interview a lot of people across generations— Generation X (born between 1964/65 and 1977/78), millennials (born between 19791999) and Generation Z (born 2000 and 2020)—working in India and abroad, and listening to their experiences first-hand. Based on these interactions and other research, I have drafted this article to describe the on-ground situation, and hence serve as a consultative guide for organisations to in re-align their employee management and engagement strategies/policies to suit the new order.
An account of a Generation Xer
Dhruv, who works in the non-profit sector says, “Our organisation being in the social sector depends on various types of grants and funding for undertaking social development projects, and it was severely hit due to COVID. This resulted in subsistence concerns for the organisation, which, in order to maintain its visibility and get newer business, had to work overtime with PR exercises like organising webinars during the lockdown period to keep the clients and beneficiaries engaged, and also to pitch to new corporates and funding agencies.
هذه القصة مأخوذة من طبعة January 2021 من Indian Management.
ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.
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هذه القصة مأخوذة من طبعة January 2021 من Indian Management.
ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 9,000 مجلة وصحيفة.
بالفعل مشترك? تسجيل الدخول
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Trust a belief in the abilities, integrity, values, and character of any organisation is one of the most important management principles.
Listen To Your Customers
A good customer experience management strategy will not just help retain existing customers but also attract new ones.
The hand that feeds
Providing free meals to employees is an effective way to increase engagement and boost productivity.
Survival secrets
Thrive at the workplace with these simple adaptations.
Plan backwards
Pioneer in the venture capital and private equity fields and co-founder of four transformational private equity firms, Bryan C Cressey opines that we have been taught backwards in many important ways, people can work an entire career without seeing these roadblocks to their achievements, and if you recognise and bust these five myths, you will become far more successful.
For a sweet deal
Negotiation is a discovery process for both sides; better interactions will lead all parties to what they want.
Humanise. Optimise. Digitise
Engaging employees in critical to the survival of an organisation, since the future of business is (still) people.
Beyond the call of duty
A servant leadership model can serve the purpose best when dealing with a distributed workforce.
Workplace courage
Leaders need to build courage in order to enhance their self-reliance and contribution to the team.
Focused on reality
Are you a sales manager or a true sales leader? The difference, David Mattson, CEO, Sandler® and author, Scaling Sales Success: 16 Key Principles For Sales Leaders, maintains, comes down to whether you can see beyond five classic myths that we often tell ourselves about selling.
