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There is much talk of a new normal for the business world and there seems to be a sentiment that we are passive in its arrival. The reality of this ‘new’ world of business, however, is the opposite. It is us, as a collective group of leaders across industries, that will put into place the decision-making and the new cultural values that form the future of how and where we work. Our approach to regenerating our workplaces and teams with empathy, and understanding, at the core is no longer a nice to have but a survival prerequisite. The longer the pandemic goes on, the more ‘normal’ the ‘new’ environment becomes and for employees, having a team of leaders who understand and relate to their changing realities is table stakes.
This story is from the November 2020 edition of Indian Management.
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This story is from the November 2020 edition of Indian Management.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
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![Trust is a must](https://reseuro.magzter.com/100x125/articles/3506/1373907/E_tYXum8U1689245523448/TRUST-IS-A-MUST.jpg)
Trust is a must
Trust a belief in the abilities, integrity, values, and character of any organisation is one of the most important management principles.
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Listen To Your Customers
A good customer experience management strategy will not just help retain existing customers but also attract new ones.
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The hand that feeds
Providing free meals to employees is an effective way to increase engagement and boost productivity.
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Survival secrets
Thrive at the workplace with these simple adaptations.
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Plan backwards
Pioneer in the venture capital and private equity fields and co-founder of four transformational private equity firms, Bryan C Cressey opines that we have been taught backwards in many important ways, people can work an entire career without seeing these roadblocks to their achievements, and if you recognise and bust these five myths, you will become far more successful.
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For a sweet deal
Negotiation is a discovery process for both sides; better interactions will lead all parties to what they want.
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Humanise. Optimise. Digitise
Engaging employees in critical to the survival of an organisation, since the future of business is (still) people.
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Beyond the call of duty
A servant leadership model can serve the purpose best when dealing with a distributed workforce.
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Workplace courage
Leaders need to build courage in order to enhance their self-reliance and contribution to the team.
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Focused on reality
Are you a sales manager or a true sales leader? The difference, David Mattson, CEO, Sandler® and author, Scaling Sales Success: 16 Key Principles For Sales Leaders, maintains, comes down to whether you can see beyond five classic myths that we often tell ourselves about selling.