BUILDING RESILIENCE WITH TECHNOLOGY

MANNU SINGH, VICE-PRESIDENT AT TATA TELE BUSINESS SERVICES, SHARES HOW THEIR SOLUTIONS ENABLING ENTERPRISES TO MAINTAIN BUSINESS CONTINUITY IN A FLEXIBLE, SCALABLE, AND SECURE MANNER

- MANNU SINGH

How are you helping the manufacturing industry, especially SMEs, in digitisation?

Digitization of manufacturing infrastructure has become necessary post-pandemic to build resilience in their supply chains and making their distributed workforce more secure and collaborate in more meaningful ways. The application of industrial IoT is the highest among the manufacturing sector along with its subsequent connected industries such as transportation and logistics.

As the country’s leading digital service provider, Tata Tele Business Services (TTBS) is committed to serving the evolving needs of the manufacturing sector in the country while providing niche tools integrated with advanced technologies like IoT, AI and Cloud. We are helping manufacturing firms to gain high-scale automation, easy monitoring, operational efficiency, and cost-effectiveness with our smart collaboration and connectivity solutions like Smart VPN, Smartflo - cloud communication suite, cybersecurity solutions, SDWAN iFlex. These solutions enable enterprises to maintain business continuity in a flexible, scalable, and secure manner.

What are the possible factors that might be holding back the companies from adopting technology?

Manufacturing sector has always been considered as the backbone of the economy and there is a huge demand and scope for digitization. However, most of the small and medium manufacturing businesses are not still efficient enough to adopt advanced technology on account of lack of awareness, capital expenditure, dynamic nature of digital technologies, lack of knowledge of inherent technological capabilities and interoperability with legacy infrastructure.