Destination: Luxury

For Mr. Scot Toon, Managing Director for Asia of The Pavilions Hotels and Resorts, the secret to a truly luxurious travel experience is allowing the property and its location to shine

- Anton D. Javier

Like most modern romantic tales, The Pavilions Hotels and Resorts started with a Bali love affair, which is where the company’s inaugural resort property first opened. “This passion for islands strengthened and continued when our founder, Mr. Gordon Oldham, went on to build The Pavilions Phuket in 2008,” shares Mr. Scot Toon, Managing Director for Asia.

At its core, The Pavilions’ passion for these destinations is rooted in romance, adventure, art, culture, and food, with additional inspiration coming from a book that the founder and his wife read called The Far Pavilions. Today, The Pavilions boasts a handful of luxury properties in nine countries around the world, proving that the passion it was built upon is alive and well, with no signs of slowing down.

Before he flew off to Bangkok, we managed to catch up with Mr. Toon to find out what The Pavilions has in store for intrepid travelers everywhere and how it ensures that the luxury associated with travel is kept alive.

You mentioned that The Pavilions is one of the last few independently run luxury boutique hotel chains. How does this put you at an advantage compared to your competitors?

We remain unique through our boutique collection of beautiful hotels and resorts that are inspired by the city they are located in.

Each property is inspired by the destination, genuine experience, and guest service that The Pavilions Hotels and Resorts offer. The experience of the destination is not just about what’s outside the property, but about the experience within the four walls of one of our hotels.

Talk to us about The Pavilions difference. What do your customers look for and what are the USPs of the company and its properties?