After almost 20 years in banking, Mr. Anthony Seow finds new things to get excited about. The first is technology that powers innovation and disruption in his sector, and the second is how he and his team can use it develop new ways to deliver service to their customers
I’d like to think that I embody a cashless way of life,” Mr. Anthony Seow, head of Cards and Unsecured Loans at DBS Bank, says. “To be able to go cashless is a dream come true for me as I don’t enjoy fumbling with loose change – I only use cash once or, at most, twice a week, and only when I really don’t have a choice. Convenience is a priority for me; so I patronize merchants that offer contactless or digital payment options.
“I love tea, and there are several spots around my office that I frequent. One of them is Old Tea Hut, which does a really good local specialty tea, but for that one can expect a long, snaking queue through the day.” Before the outlet got on DBS FasTrack, Mr. Seow says it was impossible for him to buy his morning tea without waiting in line for at least 15 to 20mins. “Now I can order and pay for my favorite teh-C on the app, which would be ready for collection in the short three minutes I take to walk from my office, and beat the queue.”
Banking security for customers has always been of utmost importance, Mr. Seow declares. “We are committed to providing a secure, safe, and simple experience for our customers who use e-payment options and as these options become ubiquitous in Singapore.
“To protect our customers, we have put in place robust fraud deterrence controls like transaction signing, limit management, and SMS/e-mail alerts. Since 2010, we have also offered our ‘Money Safe Guarantee’,” which offers protection against unauthorized transactions, and gives customers greater peace of mind when making e-payments and banking online.
This story is from the April 2018 edition of PORTFOLIO Magazine.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber ? Sign In
This story is from the April 2018 edition of PORTFOLIO Magazine.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber? Sign In
To Have And To Hold
Marquis QSquare has opened its major showroom at a new location in Marina Square.
Meet Brenda Kang Of Revival Vintage Jewels
Popular luxury labels reign supreme in Singapore, but when it comes to jewellery, attitudes are slowly changing, shares Brenda Kang of Revival Vintage Jewels. She reveals that jewellery lovers are unable to resist the charm of vintage and the allure of next generation jewellers.
A New Pony In Town
The Pagani Huayra R may well be a high-tech car disguised as a hypercar.
Modern And Luxurious Good Class Bungalow
Marquis HQO, together with veteran design consultant Patty Mak, come together to breathe life into this modern and luxurious good class bungalow
Bell & Ross's BR 05 - It's Hip To Be Square
The playful shapes of the BR 05 has allowed Bell & Ross to create designs they can proudly call their own
The Lexus ES In Focus
The numbers don’t lie: With a cumulative sales total of over 2.65 million units worldwide, the Lexus ES is a gamechanger in the Lexus range. What’s more, it enjoys the distinction of being the best-selling Lexus sedan in Singapore.
As Good As It Gets
As I’m writing this, Thanksgiving is just round the corner – in 10 days to be exact – and my Thanksgiving dinner plans are still up in the air. Do I take the risk and put in my dinner reservations and have a contingency takeaway dinner plan if Covid dining restrictions are still limited to two?
Festive Feasting For The Holidays
Presenting some of the season’s most sumptuous delights, which can be enjoyed at home or at these top tables and hotels
BENDING TIME
Nathan Yong’s collection of stone art titled ‘Farewell to Reason’ reflects the artist and designer’s search for irreverence, simplicity, and beauty
Restaurants And Chefs That Are Bringing All New Dining Experiences
A selection of familiar restaurants and chefs that are bringing all new dining experiences
