In an exclusive interaction with People Matters, Worawat Suvagondha, Dean of SCB Academy, Siam Commercial Bank talks about the journey of the Bank into becoming an agile workplace, what it means to them and their workforce, the importance of being future ready and how the Academy is playing a pivotal role in leading the bank to its next level of transformation.
Siam Commercial Bank (SCB) was established by royal charter on January 30, 1907, as the first Thai bank. During its more than 110 years in business, the Bank has played a leading role in providing the financial services needed in Thailand, developing deep expertise.
Today, SCB is a leading universal bank, offering deposits, and lending and a wide range of other products and services, to meet the needs of all customers. Their retail services include home loans, personal credit, car hire purchase, credit cards, ATM cards, debit cards, currency exchange facilities and, overseas remittances as well as investment and insurance products.
The bank recently launched the SCB Learning Academy with a vision to create a more educated, engaged, adaptive and innovative workforce. By taking a multi-disciplinary, human-centered approach to environmental design, they developed an integrated employee experience solution that considers user needs, expresses the brand and aligns with strategic business outcomes.
In an exclusive interaction with People Matters, Worawat Suvagondha, Dean of SCB Academy, Siam Commercial Bank, talks about how the focus of the organization has been on moving towards an agile way of working, being future ready, becoming more innovative and having a customer-centric approach and how the SCB Learning Academy is playing a crucial part in that.
You have such extensive experience in the field of HR. Please take us through the shift from HR to learning and how the entire journey happened?
This story is from the June 2019 edition of People Matters.
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This story is from the June 2019 edition of People Matters.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
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