Complain, whine, kick-up a stink, anything but accept poor service, and even worse, advice and products that leave you less well-off than you should be
In years gone by, the financial services industry, and the life assurance companies in particular, treated you with contempt (and unfortunately still try to). The industry decided what was good for you, treated you like an idiot and ripped you off cynically, using an army of ill-trained financial product floggers. Banks did not disclose all their charges, life assurance companies were opaque about costs, performance and commission structures, and retirement savings were seen as a feeding trough for the snouts of the greedy and crooked to the eventual detriment of pensioners.
This story is from the April 2018 edition of GQ South Africa.
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This story is from the April 2018 edition of GQ South Africa.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
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