The Tripadvisor Effect
EL Singapore|April 2017

We recently embarked on a fairly complicated vacation that involved stays at six hotels, flights on three airlines, four train journeys, and meals in many different restaurants. I feel that a bad hotel or a disappointing meal is such a waste on a holiday, so I’m constantly striving to have the best experience possible.

Jeanne Mack
The Tripadvisor Effect

While planning this trip, I turned to TripAdvisor for the insight and experience offered by fellow travellers. For the most part, I find these reviews reliable. However, we’ve had one disastrous holiday that has made us wary. I booked a resort in Phuket based on overwhelmingly positive reviews of the place as “family-friendly”, only to discover that all the reviewers were into package resorts with vast buffets and endless activities, with staff of every nationality so you easily forget where in the world you actually are.

It wasn’t our sort of place at all, and now I take all reviews with a grain of salt. TripAdvisor might take the guesswork out of booking a place, but it’s not without its downsides.

This story is from the April 2017 edition of EL Singapore.

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This story is from the April 2017 edition of EL Singapore.

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