Dato' Ong Eng Bin, CEO of OCBC Bank (Malaysia) Bhd, Talks to Michael Oh About the Bank’s Response to Digitalisation and How It is Not Always Lonely at the Top.
On reflection, what do you consider the defining moments in your first 100 days in this position?
Time really flies and I am now in my fifth year as CEO. Looking back, it appears that one thing I realised early on in my tenure is that the input and output of any effort in an organisation can be positively shaped and influenced by the CEO. And the CEO must be equal to the task.
Considering the business you are managing, what do you regard as the crucial factors for you to stay on top of your game?
Be a good listener and keep abreast of changes; yet don’t just follow the fashionable thing to do or be sidetracked by the latest fad. You must hold to the same direction while moving meaningfully with the times. Patience and perseverance are good virtues to have, especially in banking and finance. Be steadfast always. Some principles just never change.
Alongside this mindset, I try to network as much as I can as there is so much to learn from others, particularly my customers. I live by the rule that the one at the very top must lead and work hardest to help everyone else in the organisation achieve their own ideals and the company’s objectives.
Looking into your crystal ball into the future, what do you foresee are the game-changing challenges facing your industry?
This story is from the August 2019 edition of The PEAK Malaysia.
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This story is from the August 2019 edition of The PEAK Malaysia.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
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