E-Pharmacies Gear Up To Meet Upsurge In Demand

Online pharmacies are making the best use of technology and supply chain efficiencies to ensure hasslefree delivery of orders despite manpower challenges.

- Sohini Das, Sai Ishwar & Samreen Ahmad

The platforms have seen an upsurge up to 3x their weekly average orders, with hand sanitisers and masks being the most sought-after products.

Pradeep Dadha, founder and chief executive officer (CEO) of Netmeds.com, said they are working hard to ensure customers get uninterrupted supply of protective and preventive products. “The country has seen unprecedented upsurge of over 1,400 per cent in sanitation products, and over 500 per cent in disinfectants in the past two weeks. This has put immense pressure on manufacturers. We are working actively to source products from different producers to keep up with the demand,” he added.

Netmeds.com sells sanitisers at government rates. The National Pharmaceutical Pricing Authority has recently capped the prices of masks and sanitisers.

“We have ensured Netmeds.com has adequate stock of hand sanitisers at government-approved rates, according to the directive issued by the Centre. This will be extremely beneficial to people who were otherwise being forced to pay a premium by some opportunistic retailers,” said Dadha.