How AI Empowers Workforce And Drives Objectivity

In general, human resource (HR) services include a large amount of time spent on standard onboarding processes for new employees, triaging common questions and employee requests, and basic benefits management. Artificial intelligence (AI) presents an opportunity for HR to automate repetitive, low-value tasks and to increase focus on more strategic work

Corporate India is going through a defining time, with emerging technologies taking over many areas of business. Human resource (HR) is one such critical area, which is core to any business and has been going through rounds of revolution and transformation, both in terms of processes and technology.

Artificial intelligence (AI) happens to be the newest kid on the block. It is taking recruitment processes by storm, as it is getting re-engineered every day, with more and more intelligent and repetitive work being replaced by AI. Let us look at some key areas where AI is being used to empower workforce.

Removing bias.

Unconscious bias is a huge challenge that all corporates are trying to fight. Corporate India is no exception. Conscious bias is easier to tackle, but unconscious bias creeps in in the most unexpected ways. It can not only influence the choice of a candidate at the time of interview but also the job description itself, making it a far more pervasive problem. AI can easily be used to remove this unconscious bias.