The San Francisco-based delivery company said it’s partnering with security company ADT on the new features, which will be available to all U.S. DoorDash drivers by the end of this year.
Under the new system, DoorDash drivers who are feeling unsafe can connect to an ADT agent using a button in DoorDash’s app. The agent will stay on the phone until the driver feels comfortable; if the driver stops communicating, ADT will call 911.
DoorDash is also adding an emergency assistance button to its app, which drivers can swipe to let ADT know they need immediate help. ADT will contact 911 and then remain in touch with the driver via text messages.
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