These lines are from English mathematician Turing's "Computing Machinery and Intelligence" article published in 1950. Turing is mostly credited as father of theoretical computer science. In 1950 Alan Turing developed 'Turing Test' to determine if machines can also think like human. It's interesting to observe how his forecast has come true in the modern era given the pervasive application of AI and machine learning in many spheres of our lives.
What is Emotional Artificial Intelligence (Emotional AI):
People are known to be emotional creatures. Therefore, a lot of what influences their decisions is also influenced by the emotions and feelings they are going through. A person's everyday activities, decision-making, and the course of their life are greatly influenced by their emotions. Businesses must therefore be able to understand and recognize human feelings or emotions to appropriately position their goods or services. Herein lies the relevance of the concept of "emotional artificial intelligence" (Emotional AI), an interdisciplinary field of study that investigates the extent to which robots are able to understand and respond to human emotions.
Emotional AI, a branch of artificial intelligence recognizes human emotions and reacts accordingly using advanced machine learning techniques. Thanks to advances in technology, machines are now easily able to recognize characteristics such as age, gender, race, personality, intentions, hobbies and mood.
Some of the basic techniques are face reading and speech recognition. Emotional AI or artificial emotional intelligence is the ability of machines to recognize, understand, quantify, and even mimic human emotions. Emotional AI is also referred to as human-centered artificial intelligence.
Techniques for Developing Emotional AI
A. Natural language processing (NLP)
This story is from the June 2024 edition of BANKING FINANCE.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber ? Sign In
This story is from the June 2024 edition of BANKING FINANCE.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber? Sign In
'Deep Fake' - an emerging risk for Banking & Financial Sector
Deepfake KYC fraud is a growing concern in India, where fraudsters leverage AI-generated deepfake videos and images to bypass Know-Your-Customer (KYC) verification processes. This has significant implications for financial institutions, fintech companies, and other organizations that rely on KYC to verify the identity of their customers.
RBI CIRCULAR
Operational framework for reclassification of Foreign Portfolio Investment to Foreign Direct Investment (FDI) - November 11, 2024
India's Fiscal Discipline: A Path to Economic Stability and Growth
In a significant economic development, the fiscal deficit for the financial year 2023-2024 (FY24) has been recorded at 5.6% of GDP, falling below the government's revised estimate. This unexpected positive outcome highlights effective fiscal management and a recovering economy, offering a ray of optimism amidst global economic uncertainties.
Augmenting Productivity by Embracing Employee Engagement
As the world's largest coffeehouse chain, Starbucks is a brand that understands the value its employees add to the business. At Starbucks, every employee knows they are valued members of the team. It took Starbucks some time to do this. They have prioritized implementing employee-friendly rules from the beginning.
Ethics in Artificial Intelligence: Navigating the Future Responsibly
Ethics in AI encompasses a wide range of issues, including fairness, accountability, transparency, and the potential for bias. At the core of these discussions lies the question: How do we ensure that AI serves humanity rather than undermines it? As AI systems increasingly influence critical areas such as healthcare, finance, and law enforcement, the stakes are high.
Digital Banking: The Need of the Hour
Development of an economy, especially economic growth primarily depends on industrial development. The industries depend on financial institutions support for funds especially from banks. Banks encourage individuals save and mobilise funds from bank deposits.
Cyber Crimes in Banking: India's Battle Against the Digital Menace
The increasing adoption of digital banking services has transformed the way Indian consumers engage with banks. According to research from the Reserve Bank of India (RBI), the country's digital payment ecosystem expanded by approximately 55% between 2021 and 2023.
Legal News
The Supreme Court (SC) ruled that clauses allowing public sector undertakings (PSUs) to unilaterally appoint arbitrators to resolve disputes with private contractors are invalid.
The Rise Of Green Marketing: Driving Sustainable Change
Green marketing refers to the practice of promoting products or services that are environmentally friendly or sustainable. It involves incorporating eco-friendly elements into various aspects of marketing strategies, including product development, packaging, advertising, and distribution.
ICICI Bank partners with PhonePe to offer instant credit on UPI
ICICI Bank announced that it has partnered with PhonePe to offer instant credit on UPI to its pre-approved customers on the app of the digital payments company.
