7-steps to profit in FM
Commercial Design|December 2023
The 7-Steps to Profit is a tried and tested model that has been around in various forms for hundreds of years, says Alan O'Neill, author of Culture Matters
7-steps to profit in FM

As come to terms with the fallout from recent unprecedented events such as the pandemic and geopolitical strife, the facilities management industry is facing lots of uncertainty. As we roll with the punches, many of us are learning and adapting as we go and are coping really well. Maximising the opportunities presented by regional growth in FM is a challenge for each and every company.

Even with past successes and exciting future potential, this is no time for complacency. Competition with current players and yet to launch new players is hotting up. That means that established businesses need to be mindful of protecting their market share and margin in a new world. Differentiation and having a

strong business model is critical to success. In my experience as a global change management consultant, businesses often busy themselves by being very ‘operations’ focused, with heads down all the time. That can lead us to knee-jerk reactions, mistakes, poor practices, missed opportunities and dangerous norms.

To prevent this, I’d like to bring you back to the basic principles that are essential to help you tighten up your business model. This will give you the best chance of success in exploiting all opportunities.

THE 7-STEPS TO PROFIT 

What is it that makes global brands so successful and iconic within their own industries? What is their secret to success? For many years, I’ve been privileged to support countless iconic brands around the world through change. They all have at least one thing in common and it’s not that difficult. They all follow a very structured path to excellence. I call it the 7-Steps to Profit.

This story is from the December 2023 edition of Commercial Design.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.

This story is from the December 2023 edition of Commercial Design.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.

MORE STORIES FROM COMMERCIAL DESIGNView All
WORKING TOGETHER
Commercial Design

WORKING TOGETHER

Professor Louise Valentine, Head of the Design School at Heriot-Watt University, on the importance of inclusive design in the workplace

time-read
3 mins  |
December 2024
WHERE CREATIVITY WORKS
Commercial Design

WHERE CREATIVITY WORKS

Alhad Gore of Beyond Design Architects & Consultants brings his architectural expertise to life in the new office for Atul Patel Architects, blending functionality with creative flair to craft a workspace that inspires innovation and collaboration

time-read
4 mins  |
December 2024
FACILITATE INTELLIGENCE
Commercial Design

FACILITATE INTELLIGENCE

How AI is redefining the future of facility management

time-read
9 mins  |
December 2024
DESIGNING A BETTER FUTURE
Commercial Design

DESIGNING A BETTER FUTURE

How inclusive office designs are shaping the modern workspace

time-read
5 mins  |
December 2024
ADDED VALUE
Commercial Design

ADDED VALUE

Is a good project manager the secret to success for a complex commercial design project?

time-read
6 mins  |
December 2024
RECOGNISING EXCELLENCE ACROSS THE SPECTRUM
Commercial Design

RECOGNISING EXCELLENCE ACROSS THE SPECTRUM

The Grand Jury Meet of the third edition of Commercial Design Awards, a cornerstone event in India’s commercial design landscape, unfolded amidst the awe-inspiring expanse of the Welspun Global Carpet Plant in Hyderabad.

time-read
2 mins  |
December 2024
A VISION FOR 'TOTAL BUSINESS ECOSYSTEMS'
Commercial Design

A VISION FOR 'TOTAL BUSINESS ECOSYSTEMS'

Jitu Virwani, Chairman and Managing Director of Embassy Group, redefines India's commercial real estate landscape by pioneering integrated, future-ready, and sustainable business ecosystems.

time-read
6 mins  |
December 2024
AWFIS TO DESIGN, MANAGE 165K SQ FT OFFICE SPACE FOR NSE IN MUMBAI
Commercial Design

AWFIS TO DESIGN, MANAGE 165K SQ FT OFFICE SPACE FOR NSE IN MUMBAI

Awfis Space Solutions Limited on Tuesday said it will design and manage 1.65 lakh square feet of office space in Mumbai for the National Stock Exchange.

time-read
1 min  |
December 2024
MACROTECH ACQUIRES 2.8 ACRES IN HINJEWADI
Commercial Design

MACROTECH ACQUIRES 2.8 ACRES IN HINJEWADI

Realty developer Lodha, listed as Macrotech Developers, has acquired a 2.8acre plot of land in Pune's Hinjewadi area from Paranjape Schemes.

time-read
1 min  |
December 2024
EMBASSY OFFICE PARKS REIT APPOINTS RITWIK BHATTACHARJEE AS INTERIM CEO
Commercial Design

EMBASSY OFFICE PARKS REIT APPOINTS RITWIK BHATTACHARJEE AS INTERIM CEO

Embassy Office Parks REIT on Thursday appointed Ritwik Bhattacharjee as its interim Chief Executive Officer (CEO) with immediate effect, following Sebi’s order to suspend its CEO Arvind Maiya.

time-read
1 min  |
December 2024