AI-BASED CHATBOTS to automate HR processes, plan to provide cover for mental health, recognising social and financial well-being as an important aspect of work life while remaining committed to diversity make KPMG India stand out from the crowd.
One of the key initiatives this year has been an AI-based chatbot to answer policy and other queries of employees and nudge them to complete upcoming training and other compliances. "The project is close to my heart," says Sunit Sinha, partner and head of People, Performance and Culture, KPMG in India. The pilot was done with 500 employees. The initiative will cover 22,000 employees in FY25.
This story is from the April 2024 edition of Fortune India.
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This story is from the April 2024 edition of Fortune India.
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