Revamping a Coffee Shop
Hotel Business Review|July - August 2023
A coffee shop is extremely important for the image of the hotel. It experiences maximum movement through its opening hours. This is where people meet up during non-meal times as also for the quick bite during busy schedules. It is the coffee shop where most visitors end up waiting if they have come to meet any guest in a hotel.
Revamping a Coffee Shop

And not to forget that it is indeed the coffee shop where the most important meal of the day the breakfast - is served, either in the form of a sumptuous buffet or as a la carte option. Speed is often guaranteed in coffee shops though some international hotels promise more than just service and promptness in their coffee shops.

For most patrons, these coffee shops also serve as all night outlets to visit between those ungodly hours of a late night party where the high energies needed to be brought down to a reasonable level before reaching home. Twenty four hour coffee shops of Indian hotels were always a well appreciated fact.

In Indian five star hotels, often the coffee shop becomes almost a flagship outlet, often tried before any speciality restaurant of the hotel can earn itself a name. In Delhi, iconic coffee shops have meant a lot for the hotel's reputation and earned regular following. Probably the top of the list here would be The Machan at The Taj Mahal. Others followed suit and when the Oberoi closed its former coffee shop which was just a basic outfit and came up with the new avatar of 360degrees, it changed the face of coffee shops in the capital's five star culture, forever.

Coffee shop is typically located at the lobby level of hotel within the open view of guests. It provides mixed or multi cuisines which are fast to organize. It's open for twenty four hours or from breakfast till mid-night. It has informal atmosphere. Most coffee shops offer music and modern décor. Coffee shops offer pre-plated food from the kitchen.

The Concept

This story is from the July - August 2023 edition of Hotel Business Review.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.

This story is from the July - August 2023 edition of Hotel Business Review.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.

MORE STORIES FROM HOTEL BUSINESS REVIEWView All
Future Hotels
Hotel Business Review

Future Hotels

As we step into the new year, one contemplates on the guest expectations, in hotels in the future. With advancing technology and increasing usage of AI the hotels of future are expected to experience several changes. Smart rooms, employment of robots for several services, eco-friendliness are few of the changes that one is likely to see in the hotels of the future. Ashok Malkani tries to fathom some of the changes that are likely to take place, due to the changing demands of the tourists, in the hotel industry in the future.

time-read
10+ mins  |
January - February 2025
Hotel Amenities
Hotel Business Review

Hotel Amenities

A Crucial Element in Earning Guest Loyalty

time-read
5 mins  |
January - February 2025
Pullman Hotels & Resorts Debuts in South India
Hotel Business Review

Pullman Hotels & Resorts Debuts in South India

Pullman Hotels & Resorts has opened the Pullman Chennai Anna Salai, a transformative destination redefining the boundaries between work, leisure, and culture in India.

time-read
1 min  |
January - February 2025
The Luxury & Exclusive Retreat
Hotel Business Review

The Luxury & Exclusive Retreat

Loom Crafts, India's biggest and a pioneering name in luxury outdoor furniture, has now announced its foray into the hospitality segment with the launch of an all-new luxury glamping resort near Bengaluru.

time-read
1 min  |
January - February 2025
Union Budget: What's in for the Hospitality Industry
Hotel Business Review

Union Budget: What's in for the Hospitality Industry

Union Budget 2024-25, presented by the Finance Minister, Nirmala Sitharaman, has received a favourable response from the hospitality industry. There have been positive comments made by several prominent personalities of the industry. Ashok Malkani reviews the several aspects of the budget that would affect the tourism and hospitality industry and how the stalwarts of the industry feel it will affect the progress and future of the industry.

time-read
10+ mins  |
January - February 2025
Managing Banquets
Hotel Business Review

Managing Banquets

Hotel operations are not only about selling rooms or sprucing up the F&B outlets.

time-read
6 mins  |
January - February 2025
Sterling Unveils Sterling Bagh Ranthambore
Hotel Business Review

Sterling Unveils Sterling Bagh Ranthambore

Sterling Holiday Resorts announces the opening of Sterling Bagh Ranthambore, its 10th wildlife resort and 7th property in Rajasthan.

time-read
1 min  |
January-February 2025
IHCL Announces Taj Bandstand, Mumbai
Hotel Business Review

IHCL Announces Taj Bandstand, Mumbai

Indian Hotels Company (IHCL) unveils Taj Bandstand project, a new landmark set to redefine Mumbai's skyline.

time-read
1 min  |
January-February 2025
Club Mahindra Expands in Uttarakhand
Hotel Business Review

Club Mahindra Expands in Uttarakhand

Club Mahindra, the flagship brand of Mahindra Holidays & Resorts India Limited (MHRIL), has unveiled its latest property, Club Mahindra Patkote Jim Corbett, nestled in the misty hills of Kumaon, this serene sanctuary is a haven for nature enthusiasts.

time-read
1 min  |
January-February 2025
Ramee Group of Hotels Launches Ramee ColleXtion, Amritsar
Hotel Business Review

Ramee Group of Hotels Launches Ramee ColleXtion, Amritsar

Ramee Group of Hotels has announced the opening of Ramee ColleXtion, Amritsar.

time-read
1 min  |
January-February 2025