Originally designed and operated by airlines, the reservation system was later extended for use by travel agencies and global distribution systems (GDSS) to book and sell tickets for multiple airlines. With time it got introduced in hotels too. The system now processes online reservations made via the hotel's website and then passes this information to the hotel's backend so that the information can be easily accessed. Bookings are then managed by hotel staff. With the boom of the millennial traveller, now more than 700 million people are expected to book primarily online by 2023, so having an online reservation system is key to reaching a wider audience.
THE SPECIFICS
This story is from the October 2022 edition of Hotelier India.
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This story is from the October 2022 edition of Hotelier India.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
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