MARRIOTT INTERNATIONAL: PIONEERING TECH INNOVATION IN INDIA
In an increasingly tech-driven world, the hospitality industry is no exception. Marriott International, a global leader in the hospitality sector, is taking a bold step towards innovation by establishing its first-ever tech accelerator outside of the United States in Hyderabad, India. This ambitious project is part of Marriott's global growth strategy and aims to enhance its digital and technology capabilities. Hyderabad, known for its booming tech ecosystem and government investment, will soon become the home of this cutting-edge technology center. Set to open in the first quarter of 2025, the center is poised to bolster Marriott's security operations, development, and engineering efforts.
In an exclusive interview with Drew Pinto, Executive Vice President and Chief Revenue & Technology Officer of Marriott International, Hotelier India gained insights into the company's vision, the motivation behind establishing a Global Capability Center (GCC) in India, and how technology is reshaping the hospitality industry.
THE DECISION TO ESTABLISH A TECH HUB IN INDIA
When asked about the motivation behind setting up Marriott's first-ever Global Capability Center (GCC) in India, Pinto emphasized the importance of expanding the company's digital and technological capabilities in order to support its global hotel growth. Marriott currently operates in 141 countries, with 153 hotels in India and another 84 in the pipeline. As part of its aggressive plan to reinvent its digital and technology platforms, Marriott recognized the need to access the best tech talent globally. India, with its thriving tech talent pool, was an obvious choice.
This story is from the November 2024 edition of Hotelier India.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber ? Sign In
This story is from the November 2024 edition of Hotelier India.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber? Sign In
A Match Made in India
Director General of Tourism Mugdha Sinha's grand vision for wedding tourism...
Tee Off in Style
Hoteliers are giving golfing facilities a boost even as they offer putting greens that make the sport popular.
Bespoke Getaways: What Makes Them Desirable?
Boutique hotels are increasingly becoming the first choice among discerning guests as they provide meaningful breaks.
Why Western Couples are Choosing India for Their Big Day?
Decoding the reason, and how to cater to them...
Blending Tradition with Innovation
The balance of honouring tradition while adding a dash of modern flair is what keeps the culinary scene fresh and exciting...
DON'T THINK, OUTSIDE THE BOX
The oft-quoted maxim, \"Think out of the box!\" does little to encourage creativity or innovation and often is their enemy.
Putting the Wow into Weddings
As hotels become the preferred venue choices for weddings, the industry is certainly shaking things up.
Innovation Is Not an Option but a Necessity
Emphasizing the need for the Indian hospitality sector to innovate and disrupt itself in the current transformative period.
Why Marriott built its GCC in India?
Drew Pinto, Executive Vice President and Chief Revenue & Technology Officer of Marriott International, tells Hotelier India all about finding the best talent in India...
FROM POTENTIAL TO POWERHOUSE
In an exclusive and candid interview with Hotelier India, Gajendra Singh Shekhawat, India's Minister of Culture and Tourism, speaks about how tourism and hospitality will power India's economy by 2047.
