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With its ability to analyze vast amounts of data, predict consumer behavior, and drive personalized experiences, AI is reshaping the retail landscape like never before. At the forefront of this revolution is Bhaskar Ramesh, Director of Omnichannel Business at Google India, whose insights offer a compelling glimpse into the transformative power of AI in retail.
Navigating the Evolution of Commerce
Ramesh's journey begins with a reflection on the evolution of commerce, tracing humanity's transition from hunters and gatherers to the information age and finally, the AI era. As a company born in the Internet age, Google has played a pivotal role in connecting users with brands and businesses. However, with the rise of AI, a new era of intelligence-driven commerce is upon us—a paradigm shift that promises to redefine the retail experience.
Unleashing the Potential of AI
Central to Ramesh's narrative is the distinction between analytical and generative AI. Drawing parallels with the human brain, he elucidates how analytical AI, akin to the left brain, excels at synthesizing and predicting data. On the other hand, generative AI represents the right brain, unleashing creativity and innovation through content creation and dynamic interactions. The convergence of these capabilities heralds a new era of intelligent commerce, where data-driven insights and creative ingenuity.
Empowering Retailers of All Sizes
This story is from the October - December 2024 edition of Retailer.
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This story is from the October - December 2024 edition of Retailer.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
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